Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,633 Reviews)
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,642 out of
6,320)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Posted by: RoadKingRider
from TX
Verified Purchase:Yes
Easy to use, especially with previous year's return info.
Pros: Easy to prepare, Easy to import documents
Response from HRBlockBy Tra, Social Media Department, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Winter Haven florida k9
Verified Purchase:Yes
This is so easy to follow. It asks lots of questions and gives direction of where you want to complete the form
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from TN
Verified Purchase:Yes
I have used this software for a number of years it is easy to use and easy to file my return.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bdre
Verified Purchase:Yes
Software is fine, your price keeps going up needlessly. Won't pay more next year!
Response from HRBlockBy Eva, Social Media Team, March 18, 2025
Thank you for taking the time to express your concerns about the cost of our services. We understand that affordability is crucial, and we aim to offer competitive pricing while delivering top-notch service. Your feedback is valuable in helping us assess and adjust our pricing structure to better meet the needs of our customers. If you have any further questions or would like to discuss pricing, please contact us at 1-800-472-5625. We're committed to finding solutions that work for you.
Written by a customer while visiting HRBlock
Posted by: Billyjoel87
from Hawkeye OH
Verified Purchase:Yes
The software is pretty good. It takes time to understand how to navigate back thru the different interview sections and forms, but definitely much easier than using pencil and calculator to complete the IRS returns.
Why the big 50% price increase? Will I get a discount if i continue to write reviews?
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, March 17, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tumwater, WA
Verified Purchase:Yes
I have been using H&R Block's software for several years now and have been very satisfied with it's thoroughness and ease of use.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JAB44
from Johnstown, PA
Verified Purchase:Yes
I’ve been purchasing H&R Block software for several years now. Fortunately, my tax situation is relatively easy and I only need the basic edition. The software is very intuitive and I can complete my taxes in no time. I always feel that I’m receiving the most refund that I’m entitled to.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: GP____
from Texas
Verified Purchase:Yes
I use HR BLOCK every year now. It’s quick and easy.
Pros: Easy to prepare
Response from HRBlockBy Joy, Social Media Department, March 17, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock