Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,633 Reviews)
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,642 out of
6,320)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Posted by: Anonymous
from SW Florida
Verified Purchase:Yes
I have been using H&R Block software for 30 years. Extremely happy with your product
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 23, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Lake Jackson, TX
Verified Purchase:Yes
I switched to H&R Block from another tax software several years ago. Initially it had a better section on itemized deductions and easier download from brokerage accounts. Last year a technology issue kept the final tax return from being uploaded to the IRS. Ended up mailing a copy to IRS only to find that the return had been filed (even though the error message said it did not go through). This year the software would not download brokerage information from Merrill Lynch. (All other accounts were able to download.) They need to fix the tech issues or it will be worth it to switch back to another provider.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Joy, Social Media Department, March 23, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: Tito 81
Verified Purchase:Yes
It works fine for me I only do the basic federal return with the standard deduction. Then I e-file.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 22, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
I have used H&R Black Basic for several years.
on March 22, 2025
Posted by: Dchingo
Verified Purchase:Yes
I have used H&R Black Basic for several years and I do so because it makes it easy to get my taxes done accurately and not have to spend DAYS doing it.
Response from HRBlockBy Joy, Social Media Department, March 22, 2025
Hi, thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Spuda
Verified Purchase:Yes
This is very user friendly. It did not take me long to complete our return. I would recommend it to friends.
Response from HRBlockBy Eva, Social Media Team, March 22, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: noel39
from Houston, Tx
Verified Purchase:Yes
Have purchased the software the last number of years, and found each year's edition to be easy to navigate with very usable sequencing of questions. Always excellent results. Will continue to use H&R Block for taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 22, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Guatemala
Verified Purchase:Yes
I have been using the H&R Block tax software for over twenty years. It is reliable, easy to use, and easy to navigate through
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 22, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bull Horns
Verified Purchase:Yes
Easy to use, have been using it for years with great results
Response from HRBlockBy Joy, Social Media Department, March 22, 2025
Hi, thank you for sharing your positive experience with us! We're thrilled to hear that you had a great visit. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock