Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,633 Reviews)
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,642 out of
6,320)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Customer Rating
5
Still Working Great
on April 2, 2025
Posted by: dkeen50z
I’ve used H&R Block tax software for years and it has never let me down. Always easy and accurate. The free e-file is a great extra. Will always use H&R Block’s software.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Central Texas
Verified Purchase:Yes
I liked last year's software, this one was more expensive and a little more difficult to use. I felt I did my taxes right last year, this year, I'm very doubtful.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Andrea, Social Media Team, April 3, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: PHBT
from CO
Verified Purchase:Yes
I have used HR for many years and it suits my needs.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 3, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from West Hartford, CT
Verified Purchase:Yes
Been using it for year ... familiar interface for me.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 3, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Phred56
from Palm Harbor, FL
Verified Purchase:Yes
I have been using H&R Block tax software for the past 10 years. It is very easy to use and I love the audit at the end to make sure everything is correct. I will keep using it until I don't have to anymore.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 2, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: HR 2025
Verified Purchase:Yes
I love just putting the numbers in and the ease of knowing HR can do the IRS return.
Response from HRBlockBy Andrea, Social Media Team, April 2, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: MikeR3001
Verified Purchase:Yes
Easy to use, covered all the basics and more. Loved grabbing last years subjects of interest creating reminders in case you forgot something.
Have used many years and will continue.
Have used many years and will continue.
Response from HRBlockBy Andrea, Social Media Team, April 2, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Patty234
from NH
Verified Purchase:Yes
I've been using this software for over 10 years. It is much more friendly than the product I used before this one. I recently recommended it to a friend and she really liked it.
I would recommend this to a friend!
Response from HRBlockBy Andrea, Social Media Team, April 2, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock