Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,633 Reviews)
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,642 out of
6,320)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Customer Rating
2
A lot different from the past H&R Block Softwares.
on April 7, 2025
Posted by: VIII
Verified Purchase:Yes
I ought this product as a repeat customer. This return involved IRAs and thr required minimum deduction. As I flowered through the process and showed that I did fulfill minimum required deduction, the software still deducted 900 more dollars in taxes, citing my minimum deduction was not enough. I used the required minimum deduction that the insurance companies advised me to take.
Response from HRBlockBy Social Media Dept-Abbie, April 8, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I did not see a place to inter my IRS IP PIN until the return was rejected by the IRS.
There was confusion regarding the RMD information.
There was confusion regarding the RMD information.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy Andrea, Social Media Team, April 7, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Bosu
Verified Purchase:Yes
I have used for years and am always pleased with the final results. Thanks!
Response from HRBlockBy Andrea, Social Media Team, April 7, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use, but very thorough
on April 6, 2025
Posted by: davo111111111111111
from seattle
Easy to use, but very thorough, which is why I have been using HRB Tax prep software for years.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
A great value and tool
on April 6, 2025
Posted by: tritom47
from stpeteFL
Very easy to navigate and thorough. Good and understandable interaction and questions.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 6, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Donk567
from Maryland, USA
Verified Purchase:Yes
I've been using the HR Block tax software for many, many years, and it always makes doing our taxes fairly easy.
Pros: Easy to prepare
I would recommend this to a friend!
Value
2
Response from HRBlockBy Tra, Social Media Department, April 7, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: CurtisB
from Jacksonville
Verified Purchase:Yes
I have purchased Tax Cut for more than 25 years and it has always been a great application to do taxes with.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 6, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Indiana
Verified Purchase:Yes
Good product but was shocked when it doubled in price.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra, Social Media Department, April 7, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock