Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,633 Reviews)
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,642 out of
6,320)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Customer Rating
2
Update charge me twice for my return
on April 7, 2025
Posted by: Nixza
from Georgia
I was ready to summit the my taxes online and the program make an update by it self and erase my submitted taxes ….they charge me twice the same transaction for my state taxes.
Pros: Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
3
Response from HRBlockBy Andrea, Social Media Team, April 9, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Seattle, WA
Verified Purchase:Yes
I've been using this software since it was Andrew Tobias' Tax Cut, distributed on 5-1/4" floppy discs. Makes doing taxes so easy! I also tried TurboTax several years ago, but did not like its layout as well.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 9, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: John 21
Verified Purchase:Yes
sometimes a little hard to read, but overall y0our software's a winner
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Garland, TX
Verified Purchase:Yes
It’s very easy to use. I trust that I will get the most accurate results.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 7, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Wesnsheri
from Texas
Verified Purchase:Yes
It was easy to use and helped me find some additional deductions. This is my first time to use this program but not the last.
Pros: Easy to prepare, Maximizes refund
Value
5
Response from HRBlockBy Tra, Social Media Department, April 7, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DaveJO
from Longwood Fl.
Verified Purchase:Yes
I'v bveen uaing this product for a number of years.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 7, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
Have used this for several years. Always easy to use and easy to follow instructions.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Native57
from Windsor, CO
Verified Purchase:Yes
We bought ahead of time to get a deal on the program - super deal!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock