Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,633 Reviews)
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,642 out of
6,320)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Posted by: Rtrtrt
from New Mexico
Verified Purchase:Yes
I’ve used the software for quite a few years now and have always been satisfied with it. Good product.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Deb98
from Chattanooga TN
Verified Purchase:Yes
Been using for many years and great, easy, accurate to use.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: xyzaaaaxxvvooppggh
from us
Verified Purchase:Yes
Overall the H&R block software works well. Improvements for me would include ability to print screens as they come up (specifically summaries) rather than just forms AND ability to easily navigate to the major summaries. I would use the product again. I will not respond to these surveys in the future since I'm glad to provide my comments but I don't like being forced to sign in some fashion using a nickname. If these reviews are not for H&R Block use to improve he product, but as advertising support I AM NOT INTERESTED.
I would recommend this to a friend!
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: luchtm
from Seattle, WA
Verified Purchase:Yes
Very easy to use. This was the first year I sold stock. The software guided me through everything I needed to do to complete all 1099-INT, 1099-DIV, 1099-B (short and long) forms.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Xandolph
from Florida
Verified Purchase:Yes
Used yearly missing some institutions for automatic uploading but works great!
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
It works good but it seems a bit much for the basic tax return.
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, April 10, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Bob N 27
Verified Purchase:Yes
Seems with each passing year the program gets less and less helpful. On a very simple return I had to actually google questions I had because the program rather than explaining the subject simply repeated the lousy IRS explanation.
Pros: Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 10, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Houston TX
Verified Purchase:Yes
Been using H&R Block software for about five years. It’s worked well and now I subscribe to it for yearly use.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 10, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock