Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,635 Reviews)
Rating breakdown 13,635 reviews
5 Stars
9,958
4 Stars
2,072
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,643 out of
6,322)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Posted by: Anonymous
from Colorado
Verified Purchase:Yes
Have used this software for quite a few years now. It works well, is easy to use and is accurate. Better price than another national brand.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Easiest tax solution
from Texas
Verified Purchase:Yes
I have used H&R Block software since it was first introduced. I like the way the interviews are done. It makes it so simple to do my own taxes.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your positive feedback! We're happy to hear that you had a great experience at H&R Block. Your feedback motivates us to continue delivering excellent service, and we can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4
Mostly good but it failed me in one crucial way
on April 19, 2025
Posted by: MarkP55
from Akron, OH
Verified Purchase:Yes
I've been using this software for several years with great results. I used it again this year and it performed as in previous years in filling in the correct forms and calculating my return properly. I only gave it four stars this year because it did not remind me that I needed to include the IRS provided IP PIN in the appropriate place in the return. As a result, my efile was rejected by the IRS and I had to submit a paper return. I hope that is changed in future versions of the software.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Sylve
Verified Purchase:Yes
Very easy to follow and user friendly on my computer :)
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Phillygirl57
from Florida
Verified Purchase:Yes
I use it every year! Imports my data & that saves me from mistakes when typing.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Customer Rating
3
Changes have complicated software beyond words
on April 19, 2025
Posted by: Anonymous
Verified Purchase:Yes
I have been using this software for years and years and I have never found it as confusing as this year. I am sure changes in the tax laws have contributed, but that does not cover all of my complaints. I will buy it again next year, and if I find the same problems, I will fumble my way through some other software from then on
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Abbie- Social Media, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Valle
Verified Purchase:Yes
The program walks you through every step and is very easy to operate!
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Myrtle Beach, SC
Verified Purchase:Yes
I’ve been using this software for the last ten years and it makes doing my taxes easy.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock