Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,633 Reviews)
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,642 out of
6,320)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Posted by: MarciaHSV
Verified Purchase:Yes
The basic software includes every tax form for even complicated situations. It’s all you need if you don’t want hand-holding.
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: baitswitch
from ohio
Verified Purchase:Yes
HRB is a Bait & Switch SCAM...I will NEVER use HRB products or any services again. you have lost my entire Family and as many others that I speak with regarding your deceptive illegal practices
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Ralphie12345678
from TN
Verified Purchase:Yes
Okay, but does not seem as good as it used to be. Seems to have more issues to work thru, and seemed like it had more errors like no one was really checking it for errors as well as in the pass.
Cons: Time consuming
Value
3
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
Thank you for taking the time to rate your experience with us. We appreciate your feedback and your business. While we aim for 5-star satisfaction, we're always looking for ways to improve. If there's anything specific you'd like to share with us to help us better meet your expectations, please don't hesitate to reach out to our support team at 1-800-472-5625.
Written by a customer while visiting HRBlock
Customer Rating
4
Don't have give alot of cash to CPAs & accountants
on April 23, 2025
Posted by: greatgadget
from Duncanville, Texas
Verified Purchase:Yes
The software is mostly easy to use, but there were sections I was not too sure about how to answer. In the end, I finally figured it out. I am pretty satisfied with the results and I got a pretty good size tax refund sent through direct deposit to my bank account.
Pros: Easy to prepare, Maximizes refund, Fast
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 24, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Central OH
Verified Purchase:Yes
I have used this program for 10+ yrs. and have no complaints. All things considered, I'll probably use it for another 10 yrs.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 23, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5
Thorough, complete and easy to understand and use
on April 23, 2025
Posted by: Desair
Verified Purchase:Yes
I've been using TaxCut/HR Block tax software for over 30 years and still find no reason to change.
Response from HRBlockBy Asiya, Social Media Department, April 23, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I bought this software last year during the early sell email, so I saved a few dollars. I have been using H&R Block software for years. It is easy to move thru the app, it has help for every form and I really like that it fills in the basic information from last year’s tax return.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 23, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Sheila74
from Florida
Verified Purchase:Yes
Software very easy to follow. I am a senior and that is not always the case.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 23, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock