Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,633 Reviews)
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,642 out of
6,320)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Posted by: me again in 2035
Verified Purchase:Yes
section on foreign tax is still a little challenging and like last year, submission appears to either take multiple attempts of the initial attempt is not registering in a timely manner, making the user submit multiple times
Pros: Easy to import documents
Value
4
Response from HRBlockBy Asiya, Social Media Department, May 5, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Stonetwc
Verified Purchase:Yes
Every year I have trouble figuring out what software to purchase. Want to see what forms the software will support up front. Like K-1, Schudel C, etc.
Response from HRBlockBy Andrea, Social Media Team, May 5, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Kill Devil Bill
from Eastern NC
Verified Purchase:Yes
This is the second time I purchased the tax return software, and it met my expectations as it did before.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Amy, Social Media Team, May 5, 2025
Thank you for sharing your positive experience with us! Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Been using Block software for 20 years. Always consistent.
Pros: Easy to prepare, Easy to import documents
Value
3
Response from HRBlockBy Corrina, Social Media Team, May 5, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Kent0826
Verified Purchase:Yes
It has worked for me for over 10 years. Get gets the job done!
Response from HRBlockBy Tra, Social Media Department, May 2, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Dave5129
from Connecticut
Verified Purchase:Yes
I bought the Connecticut State program, and it gave me a smaller refund than using the State DRS Website version, so I didn't use.
Pros: Easy to prepare
Cons: Doesn't maximize refund
Response from HRBlockBy Tra, Social Media Department, May 2, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from St.augustine
Verified Purchase:Yes
Have bought this every year for about 10 years now. Always works well. Will buy next year also.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, May 2, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Peter425
from Washington
Verified Purchase:Yes
It's an OK bit of software, but it's very much showing it's age
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Tra, Social Media Department, May 2, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock