Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,633 Reviews)
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,642 out of
6,320)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Posted by: bob alou
from texas
Verified Purchase:Yes
the app requires form 8958 when filing married separate but will not let one file electronically even after multiple times completing the form. been that way for the last 4 + years. please fix it.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, May 9, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Lysnh
Verified Purchase:Yes
It worked pretty well except for one option which was finding the form upon which I needed to enter my health plan. Need to have a direct link to the form.
Response from HRBlockBy Andrea, Social Media Team, May 9, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Colchester
from San Antonio, TX
Verified Purchase:Yes
Used H&R Block tax filing software for many years. Good value, easy to use. Will continue to purchase. Really like the promotional pricing.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 9, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: NoStressTaxes
from Houston, Texas
Verified Purchase:Yes
Using H&R Block's tax software made filing my taxes easy and stress-free. The interface was user-friendly, and I appreciated the step-by-step guidance throughout the entire process. It was clear, intuitive, and even flagged potential issues before I filed. I felt confident that everything was accurate, and I especially liked the ability to import documents and previous returns seamlessly. Overall, a great experience—I’ll definitely be using it again next year!
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, May 9, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: meeeeeeeeeeeeooooooooooow
from Washington
Verified Purchase:Yes
I've been using this for six years and it is what I expected pretty quick easy to use and I'll continue to use it.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, May 9, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: soreeyes
Verified Purchase:Yes
Good software. Does what I need it to do, for the most part. My primary complaint is that it does not support a dark mode. My eyes are constantly blinded by using the software. In a day and age where everything else has a dark mode, this lack is sorely (literally) visible.
Value
4
Response from HRBlockBy Corrina, Social Media Team, May 9, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Cleveland
Verified Purchase:Yes
I’ve used this product for years and have been happy with it every time.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: DM Filing
Verified Purchase:Yes
The software worked very well, however I could not download a copy of my file of taxes! Important to have this!
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at HRBlockAnswers[at]HRBlock[dot]com at your earliest convenience.
Written by a customer while visiting HRBlock