Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,633 Reviews)
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,642 out of
6,320)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Customer Rating
5
makes it easy
on February 12, 2026
Posted by: Shibas4me
For years I have used this program and have never had a issue understanding it. Until this year and it was not this program that was new it was the Several forms for my house loan that was sold over and over. Called, got a person ( have to ask) and it was resolved in minutes! for me why bother to buy something else when what you got works great!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, February 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
I trust and like the software
on February 12, 2026
Posted by: Oct4tx2
from Tyler tx
I trust and like the software, however the notifications about when it is accepted or rejected by the irs isn't trust worthy
I got
the IRS rejected your 2025 federal return and
the IRS accepted your 2025 federal return!
Both after the software showed it accepted!
I got
the IRS rejected your 2025 federal return and
the IRS accepted your 2025 federal return!
Both after the software showed it accepted!
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 12, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Takes the dread out of tax filing
on February 12, 2026
Posted by: Jer27
from Florida
I've been using H&R Block software for five years now. It's so easy to use and makes the tax code simple to understand with easy questions and instructions. Just gather pertinent docs, enter information accurately and you have a flawless return, checked for accuracy, filed electronically, with an auto follow-up mechanism. Could be easier.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 12, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5
Smarter Than Me (About Taxes)
on February 12, 2026
Posted by: ChuBar
from TENNESSEE
Asked all the right questions, including the differences between "Interest" and "Dividends" on my stocks.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 12, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5
Great software!
on February 11, 2026
Posted by: Lannyici
from Tampa, FL
I quickly finished my return and e-filed on Tuesday, myvrefund was in my bank account on Friday!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, February 12, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
1
Flawed again, as usual.
on February 11, 2026
Posted by: Anonymous
from Ohio
After three updates the program still fails to recognixe withdrawl of excess contribution to an IRA
within the required time frame. Instead it assesses a penalty that is totally incorrect.
within the required time frame. Instead it assesses a penalty that is totally incorrect.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, February 12, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Customer Rating
5
Good Tax Software
on February 11, 2026
Posted by: hornsfan90
from Dallas, Texas
I purchased the HR Block Deluxe + State software in late January 2026. I filed my 2025 return electronically on 3 February 2026 but I did not receive an email from Block until 11 February 2026 with confirmation that the return had been submitted to the IRS. I have used Block tax software for more than 10 years and I have always received the email within a few minutes to confirm that my tax return had been submitted to the IRS I was concerned I had entered an incorrect email address in my return but today's confirmation from Block removes those concerns. It would have been helpful if Block had issued a notice that they were having a problem with the return submission process.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 12, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use as always.
on February 11, 2026
Posted by: Alan R7778
This is my 6th year using H&R software. I have never had an issue as far as it is easy to use and reliable for correct tax information. This year I had one issue. I just received an email stating that the IRS accepted my return through the internet. It is February 11th and I already have received my refund because the return was transmitted over two weeks ago. Usually, I get the IRS confirmation within 24 hours.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 12, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock