Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,633 Reviews)
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,642 out of
6,320)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Customer Rating
4
Clear explanations throughput. Easy to get forms.
on February 25, 2026
Posted by: Anonymous
from Bountiful ut
Verified Purchase:Yes
The software down loaded fine. The input boxes are clearly marked with what data is required. However to go back to a completed section to make a change requires you to page to the end of the section to press finish which takes a lot of extra time.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sonia, Social Media, February 26, 2026
We’re so happy to hear you had a good experience with our software. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Altered Data
on February 25, 2026
Posted by: Nervousness
from Seattle
I found the import function on the 1099-B to be horrible. It imported incorrect data, omitted entries and screwed up the return. When correcting the erroneous entries it
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Tra Social Media Team, February 25, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Mel222
from Florida
Verified Purchase:Yes
To many steps to complete if you know it will be a short form for filing.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra Social Media Team, February 25, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
Another good product. Consistency is wonderful. Easy to use. Clear information and instructions.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Tra Social Media Team, February 25, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Sir_Kevin
Verified Purchase:Yes
The software is great, which is why I've been using it for years. However, there is no version of it for Linux. Unless that changes, this will likely be the last time I use H&R Block.
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Tra Social Media Team, February 25, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Fort Worth, TX
Verified Purchase:Yes
Helped me complete my taxes quickly and effectively. Easy to file and get my refund.
Pros: Easy to prepare, Fast
Value
4
Response from HRBlockBy Tra Social Media Team, February 25, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: SamGonz
from Houston Texas
Verified Purchase:Yes
Very easy to use and file.
I did a roll over from a 401K to Roth and paid estimated tax on that portion. The software flagged that I had a penalty for under payment eventhough I had a refund coming. The process for manually entering monthly income and payments was not easy to understand and in my opinion could use some work.
I did a roll over from a 401K to Roth and paid estimated tax on that portion. The software flagged that I had a penalty for under payment eventhough I had a refund coming. The process for manually entering monthly income and payments was not easy to understand and in my opinion could use some work.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, February 25, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
We use this program every year. Easy to use. Thank you.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, February 25, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock