Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,633 Reviews)
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,642 out of
6,320)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Customer Rating
4
on February 26, 2026
Posted by: Catspa
from ST. PETRSBURG FL. / YORKTOWN VA.
I believe this is my 16th year using H & R Block software. it gets easier every year,
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Response from HRBlockBy Sonia, Social Media, February 26, 2026
We’re so happy to hear you had a good experience with our software. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Memphis Tennessee
Verified Purchase:Yes
I have been using your software and it’s easy to use and always I get my refund back in a timely manner so I tell everyone to use your software
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Orange Park, FL
Verified Purchase:Yes
I was able to complete my tax return in about 30 minutes.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Disgruntal Customer
from DeFuniak Springs, Florida
Verified Purchase:Yes
I had to upgrade computers and only one return uploaded to the 2025 Software, for whatever reason, I have no clue. Upon numerous calls to see if anything could be done, was informed that I would only be able to import from that return, nothing could be done to get the other returns uploaded!! I've never had this happen in all conversions using your software, I'm not happy that only one return can be imported.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
1
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from FL
Verified Purchase:Yes
I have used this s/w for 20+ years and had nothing but great success with it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Kansas
Verified Purchase:Yes
The program is simple to use and accurate. I deducted 1 star because the wording of a question about a credit for energy efficient windows was confusing
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use.
on February 25, 2026
Posted by: Great software 123
from Apopka, Florida
I use your software every year. It’s easy to use and the self checker is great.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, February 25, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JoePSR
from Colorado
Verified Purchase:Yes
The federal portion of your program was good, but the Colorado State if poor as compared to the Turbo Tax program I used last year. I printed the state, but won't mail it. I plan on completing my Colorado state using a different program.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Tra Social Media Team, February 25, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock