Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,633 Reviews)
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,642 out of
6,320)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Posted by: Anonymous
from Florida
Verified Purchase:Yes
I bought this one month ago..its easy and informative...sent in my return and waiting for refund
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Nice program
Verified Purchase:Yes
Have used the program for years. Always easy to use and have never had an issue.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from WA
Verified Purchase:Yes
Have used for 4 years. Easy to work with especially because I use standard deduction.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Randy758
from Ohio
Verified Purchase:Yes
Longtime customer every year the program improves and this year was no exception. The new AI assist was excellent and helped a great deal.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mollysmom58
from Massillon, OH
Verified Purchase:Yes
Have bought this for years never had a problem but this year I was doing my daughter and son-in-laws taxes and they normally do it married filing joint but thought it better this year to file married but separate. This was also the first year I bought the state program. The software for Federal took last years AGI to file and split it in half which made the Federal filing reject which then made the State filing reject. I had to go in and override the AGI with the full amount from last year's return so it matched their social security number with last year. Then Federal accepted. For my daughter Ohio re-filed and was accepted but not my son-in-law. His said he had to file Ohio on paper by mail and is still sitting in the program as pending. We will have to mail his in. Not happy with this glitch in the program.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: David 8
from Spring, tx
Verified Purchase:Yes
Have been an annual user for the past 8 years...love the entire package and ease of use
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: HTRvma331
Verified Purchase:Yes
Have been a multiple year user NO PROBLEMS, but I feel I been wasting my money!
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Luke 8352
Verified Purchase:Yes
Easy to use, I have used this for several years and have been very pleased with it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock