Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,633 Reviews)
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,642 out of
6,320)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Customer Rating
5
Handles a complex return like mine. Great bang for
on April 20, 2026
Posted by: FujiChicago
from Chicago, IL
Verified Purchase:Yes
Handles a complex return like mine. Great bang for the buc!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 22, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: BobbyK13
from Naples, Fl
Verified Purchase:Yes
I have used your programs for the past 12 years.. I have never had a problem that was not taken care of. I will be using this program for as long as possible.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 22, 2026
Thank you for being a loyal H&R Block customer over the years! We’re thrilled to hear you had a positive experience and truly appreciate your continued trust and valuable feedback.
Written by a customer while visiting HRBlock
Posted by: 806Engineer
from Lubbock, TX
Verified Purchase:Yes
H&R Block Tax Software is incredibly easy to use and is very user-friendly
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 20, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Seattle, WA
Verified Purchase:Yes
I've successfully used this product for years. One criticism: no pathway to run H&R Block Software under Linux.
Pros: Easy to prepare
Cons: Hard to import documents
Value
3
Response from HRBlockBy Sydney, Social Media Department, April 20, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: MV60
from Phoenix, AZ
Verified Purchase:Yes
I've been using H&R Block software for several years. It's easy to use and relatively intuitive.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Annual User1
from Illinois
Verified Purchase:Yes
2025 software did not import from 2024 like it did in previous years. Imported minimal data through a kluge transfer via text file. Otherwise, filing went OK.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 20, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Mijomurray
from Wash DC
Verified Purchase:Yes
Uve used the software for years & this year the experience was awful. I was on the chat portion of the app & after 30 minutes of no response (after chatting for awhile), I gave up.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Max, Social Media Team, April 21, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Maybeno
from Leeco, TX
Verified Purchase:Yes
I've been using H&R Block since way back when it was just Tax Cut. The simple stuff is pretty straight forward. This year I found something on a whole form that the interview process does not ask about and saved me a few dollars. I went back over the last couple year's returns and I could have saved about $80 over that time. There's other things that I've found somewhat confusing... like why doesn't it ask for 1099R input right from the beginning like it does for W2. After all, it replaces W2.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock