Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,633 Reviews)
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,642 out of
6,320)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Posted by: Anonymous
from Philadelphia PA
Verified Purchase:Yes
I have used H&R Block tax software for years. It is the best software for my specific vocation. Easy to use and extremely accurate.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Dee in Florida
from Florida
Verified Purchase:Yes
I've been using H & R Block tax software for over a decade! I find it very easy to use for doing our taxes and can count on it being accurate. Their program is easy to understand, and they can answer most tax questions. E-filing is a breeze! They let me know that it has been sent as well as when the IRS accepts it. We usually get our refund within 7-10 days.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TaxCat58
Verified Purchase:Yes
Straightforward and easy to use. Been using this software for years and have never had any issues.
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Stagnant
from New Mexico
Verified Purchase:Yes
I don't see where H&R Block tax software has added any real improvement over the years when I've purchased it. It doesn't seem much better than a version from 10 years ago. The only difference is that they've continued to increase the price. I wish that they would finally make the software more modern looking. For instance, after all this time they still haven't made it so that the cursor will automatically go to the section that is next to fill in.
Pros: Easy to prepare
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking the time to rate your experience with us and for sharing your suggestions on how we can improve. We truly appreciate your feedback and your continued business. While we always strive for 5‑star service, your insights help us better understand where we can enhance the experience. If you’d like to discuss your concerns further, our support team is available at 1‑800‑472‑5625.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
I was impressed how easy it was to complete my Income Tax. All the changes that took place this year were well covered and applied with ease and accuracy.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Jim Thorpe pa
Verified Purchase:Yes
I have been using this for over 10 years with no problems. I find it easy to use
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tallahassee FL
Verified Purchase:Yes
I used to get a card in the mail every year that had a code for a percentage off... I don't get those any longer.
Pros: Easy to prepare, Maximizes refund
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tennessee
Verified Purchase:Yes
I bought early at a great price. I now have used this software for 10 years and love it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock