Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,633 Reviews)
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,642 out of
6,320)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Posted by: Mac From Tennessee
from Middle Tennessee
Verified Purchase:Yes
Very happy with filing my taxes and the return I got from it. Application could be improved to be easier to use as it hasn’t changed for at least 5 years in guiding you through various paths.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Lake Helen, Florida
Verified Purchase:Yes
Easy to complete my taxes. One just answers the questions and enter the dara.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Taxpayer clown
from Washington State
Verified Purchase:Yes
PRO: It is easy to use. (see con)
It appears to get me a reasonable refund.
CON: Some of question concerning 1099R - CSA, need to review the question concerning the amount taken out, I have no control over that, and the program seems to loop there saying this 1099 - CSR is the same as others where amounts are adjustable.
It appears to get me a reasonable refund.
CON: Some of question concerning 1099R - CSA, need to review the question concerning the amount taken out, I have no control over that, and the program seems to loop there saying this 1099 - CSR is the same as others where amounts are adjustable.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Omak, WA
Verified Purchase:Yes
I have used this tool for several years and it is outstanding. Easy to use. Hard to mess up with, frankly. For the money it costs I can’t understand why anyone would not want to buy and use this.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Arvada Colorado
Verified Purchase:Yes
Easy to use, have used for the last several years.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Yellow Rose of Texas
from Fort Worth, Texas
Verified Purchase:Yes
On a scale of 1 to 10, H&R Basic is an eleven. It read my last-years return into the 2025 forms, asked all the right questions, prompted me when appropriate and landed a refund for me when I wasn't expecting one. About ten days later the IRS put the refund into my checking account. What could be easier?
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Marietta Ohio
Verified Purchase:Yes
The software was excellent, easy to use. Easy to load easy to upgrade the only issue I have is the cost for people that do a short form. Seems excessive price for the little that it does
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
1
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Gurnee, IL
Verified Purchase:Yes
I've been using H&R Block fed tax software for many years. I'm always impressed by how easy and thorough it is. I could do with less upselling. I also like the option for buying the state return when things get too complicated for the free state systems. I recently learned that if one travels to another state often enough for work, another state filing is required. H&R was priceless for that situation.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock