Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,633 Reviews)
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,642 out of
6,320)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Posted by: Anonymous
Verified Purchase:Yes
Bought it last fall. If I got a code for the free tax form submissions, I lost it. Finally received another code. Maybe will just buy the box from now on. Otherwise, your product is great.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Johnstown PA
Verified Purchase:Yes
Have used this software 10 or more years. It’s always easy and seamless and I always complete in February and have my refund promptly!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
All good except the actual url was not on the email, just a link.
Pros: Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: LJSJr
Verified Purchase:Yes
I purchased the Federal return. It was easy to navigate. I submitted my return on-line and received my return via direct deposit just two weeks later.
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Stuart, FL
Verified Purchase:Yes
I have used this program for years. Information is saved from year to year making it very easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from San Antonio TX
Verified Purchase:Yes
I bought this program at the end of last year and my experience using it was great.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from St Augustine Florida
Verified Purchase:Yes
Excellent and very easy to do my taxes and excellent service
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Good features but needs improved printing/viewing
on February 28, 2026
Posted by: Ric100
from CT
Verified Purchase:Yes
I have a using this software for many years and it performs as advertised. However, there have been no improvements in I viewing/print preview of individual forms or schedules. You need pinpoint control so click on the arrow in the middle of the drop-down box to select individual forms for printing. There
should be an easy way to print out forms and also there should be a print preview available before you print so you can select individual pages within a form. Currently, you have to
print out the entire form if you just want to reprint one page!
Also, there is no ability to copy data if you have multiple1099 – INT forms from the same payer. Each one must be input separately, making it very time-consuming.
should be an easy way to print out forms and also there should be a print preview available before you print so you can select individual pages within a form. Currently, you have to
print out the entire form if you just want to reprint one page!
Also, there is no ability to copy data if you have multiple1099 – INT forms from the same payer. Each one must be input separately, making it very time-consuming.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock