Customer reviews from philips.com
Philips Sonicare - DiamondClean Smart Rechargeable toothbrush - Black
Average customer rating
4.3
(712 Reviews)
Rating breakdown 712 reviews
5 Stars
464
4 Stars
126
3 Stars
46
2 Stars
34
1 Star
42
84%of customers recommend this product.
(
556 out of
658)
Customer Reviews for Philips Sonicare - DiamondClean Smart Rechargeable toothbrush - Black
Customer Rating
2
Amazing toothbrushes…while they last.
on November 8, 2022
Posted by: Atwsa
Gender:Male
We are a family of 5 that all use these toothbrushes. The first series, purchased about 10 years ago lasted for years. The replacements? None have made it past a year and a half. While the brushing results are amazing, we can’t justify the cost anymore given the apparent decrease in quality over the last few years. Very disappointing.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, November 9, 2022
Hi Atwsa,
Thank you for sharing your experience. We're glad to hear you have been using our Sonicare models for so long! As for the ones that don't work anymore, we'd like to help you out with this, but need some more information. Therefore we'd like to invite you to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for sharing your experience. We're glad to hear you have been using our Sonicare models for so long! As for the ones that don't work anymore, we'd like to help you out with this, but need some more information. Therefore we'd like to invite you to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Adobi
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] excellent product, however it is very strong so consult your dentist before purchasing if u have sensitive gum
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: 2sipkid
Verified Purchase:Yes
[This review was collected as part of a promotion.] Keeps me from applying too much pressure while brushing.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Cuddles94
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] replacement from my old tooth brush love it so far
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: aw2023
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have recently upgraded to this brush and it is amazing, smaller, and more powerful than the previous model.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Mujahidave
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve tried several different electronic toothbrushes throughout the years, but there clearly has been a quantum leap in technology since my last electronic toothbrush. The interface with the mobile app “game-a-fies” brushing one’s teeth and creates built-in accountability for dental hygiene. The guided visual display helps you make sure you’re thoroughly brushing your teeth. Highly recommended.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Amazing!
on December 22, 2022
Posted by: DeeDee917
Gender:Female
This is the BEST toothbrush I’ve ever had! Love the app and how effective this product is. I look forward to brushing my teeth now and not dread having to do it! Never going back to a different brand!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: simonSF
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Couldn’t find any other words but these: just what I want a brush to be. Only problem to take away one star if that it takes too much time to fully recharge. In my case, it takes almost 24 hours. Don’t know if it is just a single case.
I would recommend this to a friend!
Written by a customer while visiting philips.com