Customer reviews from philips.com
Philips Sonicare - DiamondClean Smart Rechargeable toothbrush - Black
Average customer rating
4.3
(714 Reviews)
Rating breakdown 714 reviews
5 Stars
465
4 Stars
127
3 Stars
46
2 Stars
34
1 Star
42
85%of customers recommend this product.
(
558 out of
660)
Customer Reviews for Philips Sonicare - DiamondClean Smart Rechargeable toothbrush - Black
Customer Rating
4
Happy with product and would like to see upgrades
on August 29, 2022
Posted by: Giant1
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I feel confident that my teeth are getting a good cleaning with this brush, so I will focus on the bluetooth app, which could be better. First, for the deep cleaning setting, the app has you brush in 6 discrete areas, front and back. It can show you whether you are brushing in the designated area, but it doesn't always pick up the brushing, and it doesn't pick it up if you are outside the area. It would be nice if you could change the amount of time for each designated area, especially since you can mark areas that need more attention (but the app only marks the area graphically and doesn't add time). The app is designed to make the user want the teeth to turn all white, but even when you spend the allotted time in an area, the shading might be white on one side and light gray on the other, leaving a less than optimal user experience. Furthermore, if you miss an area, either by not spending enough time or the app not reading, the app highlights the area in yellow and you are given 20 seconds per area to turn it white. If you continue brushing the app doesn't register the additional time beyond the overtime it has allowed. Another annoying factor is if I brush in the morning and then after midnight, it acts like I only brushed once during the day and gives me annoying helpful reminders to brush twice a day.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
I love the feature of when to move to a different
on September 8, 2022
Posted by: Golfski4
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like how my teeth feel after brushing. I feel like they are getting cleaner than with a regular toothbrush.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Nanny Z
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very easy to
Use - I like that it syncs with my phone and helps me to brush better. I still have issues apparently but this is helping guide me.
Use - I like that it syncs with my phone and helps me to brush better. I still have issues apparently but this is helping guide me.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Who would've thought that, a smart tooth brush!
on September 16, 2022
Posted by: GDice20
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] When going to the dentist, I usually get some high marks for my dental care. Sometimes they might ask if I brush to hard, or if I use firm bristles and stuff like that. I find it helpful to get daily reminders about scrubbing or using too much pressure. It's actually helping me develop better brushing habits.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Ukcats11
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my 2nd Diamond toothbrush we are taking our older toothbrushes to Florida to leave and use our new ones here
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Shortcut 123
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the way it cleans will not use App do to tracking
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Regadv
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve learned so much about the proper way to brush my teeth. It’s so cool to see “Complete Clean” on my
Phone screen after I’m done. I take it as a challenge each time I brush.
Phone screen after I’m done. I take it as a challenge each time I brush.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Good product but unhappy with charging base
on September 29, 2022
Posted by: Brodgebum
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I live in a retirement community and have a small bathroom. Having to charge my toothbrush in a glass base is dangerous and I am afraid of knocking it over and breaking it.I am going to be taking an extended trip and want to have my electric toothbrush with me but am concerned about packing the glass and having to accommodate the bulk. It is both cumbersome and dangerous in that respect.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com