Customer reviews from philips.com
Philips Sonicare - DiamondClean Smart Rechargeable toothbrush - Black
Average customer rating
4.3
(712 Reviews)
Rating breakdown 712 reviews
5 Stars
464
4 Stars
126
3 Stars
46
2 Stars
34
1 Star
42
84%of customers recommend this product.
(
556 out of
658)
Customer Reviews for Philips Sonicare - DiamondClean Smart Rechargeable toothbrush - Black
Customer Rating
5
Feels Like a Hygienist
on August 5, 2022
Posted by: Jack be nimble
Gender:Male
My first electric toothbrush was the first version of Sonicare. I switched to Oral B after a few years. When I switched back to Sonicare I got the first version of DiamondClean. I was astounded. It felt like I went to the dentist and received a professional cleaning from a hygienist! 6 years later that DiamondClean died. I knew I was gonna get another. Upon searching one out, I was surprised to discover that there were two versions that were even more advanced. I really wanted the Prestige just because I often try to get the best available, but the price was a little beyond my justified budget. And after reviewing these extensively, I determined that I was proficient enough to accomplish everything I need for an excellent teeth brushing experience with the DiamondClean 9300. Almost half the price of the prestige. I will say that if I was single and didn’t have kids and wife to provide for I probably would’ve gotten the Prestige. I just love the look of the case and some of the other technology benefits seemed great. So I got me and my wife the 9300, and connected them with the app, and I have been greatly enjoying the experience of having the app guide the areas to brush to make sure I cover each area sufficiently and for the optimal amount of time. This has helped me to be more patient with and to actually enjoy the process. I’m excited to keep my numbers up. Whereas I used to only brush for one minute, now I do a full two minutes. I also floss every night and wear my retainers every night again. Feels great to have great oral hygiene. Thanks Philips for an excellent product! It has improved greatly from the previous iteration. (also, my dentist prefers Sonicare to Oral B, now I see why) I also ordered the new A3 brush head which is excellent! Have to order separately as it seems to only come with the 9700 and 9900 versions.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
No cavities since DiamondClean
on August 6, 2022
Posted by: Jack be nimble
Gender:Male
I have been using electric toothbrushes for almost 15 years. I am an irregular, but consistent in dental checkups and cleanings. I’ve consistently had cavities throughout my life. I even have one crown. But since I upgraded to DiamondClean 7 years ago, not a single cavity. Since upgrading to this new 9300 Smart version, I brush even better due to the added technology benefits and brush head improvements (I use A3).
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
I love it. So much nicer than my first Sonicare.
on August 10, 2022
Posted by: Granmama
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The pressure alerts are a great feature. I seem to get a cleaner and better surface feel. My teeth actually appear whiter.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Dutch67
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought my first Philips Sonicare 20 years ago. Was bummed when they stopped making the heads for that model so decided to buy a new one. So glad I did. The new brush comes with so many awesome features of different brush options, patterns of brushing and has a battery that lasts for several weeks.
I also love the integration with the app that shows the pressure, motion and how clean your teeth are getting.
I also love the integration with the app that shows the pressure, motion and how clean your teeth are getting.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Several nice improvements over previous models.
on August 11, 2022
Posted by: jdpv
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the fact that the brush chooses a mode based on the type of brush head - though this can be manually overridden. Separate buttons for power and mode is an improvement over old models which combined them into one button. The brush buzzes to inform you when to switch to a different area of your mouth. The app keeps track of how much lifetime you have for each brush head, which is useful if you switch from one type to another.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: drmeasy
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Philip's has come through again. Recommend sonic toothbrush to stop getting cavities.
Written by a customer while visiting philips.com
Posted by: Miss Kitty
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is at least the third time I have purchased a Sonicare toothbrush over the past few decades. I love the brand because they stand by their products. The Sonicare Diamond Clean has varying power settings and cleaning modes. The handle is easy to grip, heads are easy to change, and the charging base is elegantly designed. I have tried other brands of electric toothbrushes but Sonicare is by far the best on the market.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Happy with product and would like to see upgrades
on August 29, 2022
Posted by: Giant1
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I feel confident that my teeth are getting a good cleaning with this brush, so I will focus on the bluetooth app, which could be better. First, for the deep cleaning setting, the app has you brush in 6 discrete areas, front and back. It can show you whether you are brushing in the designated area, but it doesn't always pick up the brushing, and it doesn't pick it up if you are outside the area. It would be nice if you could change the amount of time for each designated area, especially since you can mark areas that need more attention (but the app only marks the area graphically and doesn't add time). The app is designed to make the user want the teeth to turn all white, but even when you spend the allotted time in an area, the shading might be white on one side and light gray on the other, leaving a less than optimal user experience. Furthermore, if you miss an area, either by not spending enough time or the app not reading, the app highlights the area in yellow and you are given 20 seconds per area to turn it white. If you continue brushing the app doesn't register the additional time beyond the overtime it has allowed. Another annoying factor is if I brush in the morning and then after midnight, it acts like I only brushed once during the day and gives me annoying helpful reminders to brush twice a day.
I would recommend this to a friend!
Written by a customer while visiting philips.com