Customer reviews from philips.com
Philips Sonicare - DiamondClean Smart Rechargeable toothbrush - Black
Average customer rating
4.3
(712 Reviews)
Rating breakdown 712 reviews
5 Stars
464
4 Stars
126
3 Stars
46
2 Stars
34
1 Star
42
84%of customers recommend this product.
(
556 out of
658)
Customer Reviews for Philips Sonicare - DiamondClean Smart Rechargeable toothbrush - Black
Customer Rating
4
Best way to clean teeth
on December 3, 2021
Posted by: D01!11
Gender:Female
[This review was collected as part of a promotion.] I love the Phillips Sonicare Diamond.
I have tried different brands, but always go back to Phillips. I just wish they were not so expensive since don't last but a few years.
I have tried different brands, but always go back to Phillips. I just wish they were not so expensive since don't last but a few years.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Should have got it awhile ago.
on December 15, 2021
Posted by: Gkcrun
Gender:Female
[This review was collected as part of a promotion.] Teeth feel extra clean gums look great!!
Both daughters have one
Both daughters have one
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
The product has good features but….
on December 16, 2021
Posted by: Melihugh
Gender:Female
[This review was collected as part of a promotion.] Overall, I like my Sonicare but some of the settings are not working like the deep clean option.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, December 22, 2021
Hi Melinda, thanks for taking the time to write a review. We're sorry to hear that some settings of your toothbrush are malfunctioning. No worries, we're here to help. Could you try the following troubleshooting?
1. If your handle is currently on the charger, please remove it.
2. Place your handle on the charger. Make sure that the charger is plugged into a live outlet.
3. Leave the handle on the charger for at least 45 seconds.
4. Remove your handle from the charger and place it back on the charger for at least 45 seconds.
5. Repeat four more times
If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
1. If your handle is currently on the charger, please remove it.
2. Place your handle on the charger. Make sure that the charger is plugged into a live outlet.
3. Leave the handle on the charger for at least 45 seconds.
4. Remove your handle from the charger and place it back on the charger for at least 45 seconds.
5. Repeat four more times
If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Written by a customer while visiting philips.com
Customer Rating
4
Excellent at its primary job of cleaning teeth
on December 16, 2021
Posted by: FlyMe
Gender:Male
[This review was collected as part of a promotion.] I've never had a toothbrush that cleans my teeth so well. I feel like I'm getting as clean as when I go to the dentist.
The only downside is the technology side as it connects to the app. Yes, the connection is fine but I've given up on the app since I have 50+ years of not thinking about bringing my phone with me to brush my teeth. Since the unit doesn't remember that I used it without the phone, I continue to have stats that make it look like I brush every third day.
The only downside is the technology side as it connects to the app. Yes, the connection is fine but I've given up on the app since I have 50+ years of not thinking about bringing my phone with me to brush my teeth. Since the unit doesn't remember that I used it without the phone, I continue to have stats that make it look like I brush every third day.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
This toothbrush saved my smile.
on December 17, 2021
Posted by: pianojess92
Gender:Female
I got this toothbrush because i wasnt taking very good care of my oral health and my gums started receding. I had an oral b spin brush before and i was using wayyyyy too much pressure and scrubbing a lot while brushing my teeth. I didnt know that before, but thanks to the pressure and movement sensors in this toothbrush i can see that what i was doing before was damaging my gums and if i kept brushing my teeth like that, my teeth definitely wouldve suffered because of it as well. This toothbrush has not magically made my gums grow back because thats not possible but it has helped me greatly improve the health of my gums and stop the receding from progressing any further as well as help me to improve my brushing technique. I would definitely say this toothbrush saved my smile and its 100% worth the money.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
So much cleaner
on December 20, 2021
Posted by: cleaninco
Gender:Female
[This review was collected as part of a promotion.] We have been loving our Philips DiamondClean Smart brushes. The vibrating notification when it’s time to move on to a different section helps to make sure your whole mouth is getting evenly cleaned. The different settings, brush heads, and intensities help to make sure you are getting the right clean custom to your oral healthcare needs. The app is helpful to know when it’s time to replace the brush heads.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Great Product.
on December 20, 2021
Posted by: Dave bowl
Gender:Male
[This review was collected as part of a promotion.] This is my second DiamondClean product. I found I can't live without it and I'm not going back to a regular toothbrush. The las time I had my teeth cleaned at the Dentist office the hygienist, after she cleaned my teeth, said this is when I show the patient how to brush certain areas of their teeth properly. She said I don't have to do this with you because there so clean. Thanks to the DiamondClean.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
This product has good features
on December 23, 2021
Posted by: tcsm
Gender:Female
[This review was collected as part of a promotion.] My favorite and most important feature is the built in 2-minute timer
I would recommend this to a friend!
Written by a customer while visiting philips.com