Customer reviews from philips.com
Philips Sonicare - DiamondClean Smart Rechargeable toothbrush - Black
Average customer rating
4.3
(714 Reviews)
Rating breakdown 714 reviews
5 Stars
465
4 Stars
127
3 Stars
46
2 Stars
34
1 Star
42
85%of customers recommend this product.
(
558 out of
660)
Customer Reviews for Philips Sonicare - DiamondClean Smart Rechargeable toothbrush - Black
Customer Rating
5
Absolutely love this toothbrush
on August 9, 2021
Posted by: Bugpack6
Gender:Male
When my dentist said I am starting to have gum problems he said I should look into this Brush. So glad I did. My teeth have never felt better. And with the app, I brush a lot longer. Love it!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Sonicare Diamond/Clean 9300
on August 12, 2021
Posted by: Randy M
Gender:Male
It's amazing and does a thorough job, my teeth have never felt better!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
The product has great features!
on August 21, 2021
Posted by: Keg82
Gender:Male
My dental health has improved after just 2 weeks! Extensive battery life, easy to clean and easy to use! App helps to keep on track!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Law121
Gender:Male
Verified Purchase:Yes
This is my second Sonicare DiamondClean. The first was really good, but it broke after about two years. So I thought this thing was too fragile and went back to manual toothbrush. But I find I cannot brush my teeth as clean. So now I get my new Sonicare. I hope this one will last longer. The App and Bluetooth function, but they are not really necessary. I just used them for the first few times out of curiosity, then I just brush with my own pace.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Great for dental hygiene - not great for couples
on August 25, 2021
Posted by: alias_alias_alias
Gender:Male
Great tool for seeing which part of the mouth I'm neglecting. I use to have terrible tarter build ups between my dental visits. But seeing the visual feedback, and the physical feedback about whether I'm brushing too hard is all fantastic. My noticing that the build up isn't happening yet, and I'm hopeful for my next six month cleaning.
The drawback is that my husband and I each use different toothbrush heads, but the same app. He gave up on the app because it tracked both of our data, and he found it weird to see that much about my tooth brushing habits. I use the app, but I feel confused, because it tracks his information - so the only tool that's helpful is the live coverage of what i'm hitting with the toothbrush.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
Was great when it was working properly
on August 26, 2021
Posted by: SandyINLA
Gender:Female
It shuts off after only 6 of the 8 sections on the Clead setting.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, August 27, 2021
Hi there, thank you for taking the time to review our product. We are sorry to hear that you are not fully satisfied with it. The Clean mode on your toothbrush is a 2-minute mode, recommended to be used with intensity level 3. It gives you a thorough and complete clean to all the segments of your mouth. When you hear a beep, after each 20-second interval, this is to indicate that you should move to the next segment. The mounth segments are 6 in total as it's indicated in the user manual. If you have any questions on how to use your toothbrush, please feel free to get in touch via social media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Written by a customer while visiting philips.com
Customer Rating
5
Improved my brushing!
on September 6, 2021
Posted by: MJ Jows
Gender:Female
[This review was collected as part of a promotion.] I had no idea I was brushing wrong and too hard! The Philips DiamondClean toothbrush and app has made a huge improvement in my overall oral health. Gums are much healthier and my teeth are whiter.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
It makes your teeth like the dentist!!
on September 7, 2021
Posted by: tc27
Gender:Male
[This review was collected as part of a promotion.] Teeth feel and look their best after using the DiamondClean 9300!!!
I would recommend this to a friend!
Written by a customer while visiting philips.com