Customer reviews from philips.com
Philips Sonicare - DiamondClean Smart Rechargeable toothbrush - Black
Average customer rating
4.3
(714 Reviews)
Rating breakdown 714 reviews
5 Stars
465
4 Stars
127
3 Stars
46
2 Stars
34
1 Star
42
85%of customers recommend this product.
(
558 out of
660)
Customer Reviews for Philips Sonicare - DiamondClean Smart Rechargeable toothbrush - Black
Customer Rating
5
I love having different toothbrush heads to change
on June 15, 2022
Posted by: Anonymous
Gender:Female
[This review was collected as part of a promotion.] Having 3 different types of heads makes it nice when I have eaten different foods.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: jsmorris707
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have been using Philips toothbrushes for years, but this new one is significantly the best ever!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: MAGH50
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] My family and I have used a Sonicare for over 20 years. We get the best dental exams and our hygenist says she had an easy cleaning job. I would highly recommend Sonicare for great dental health
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: AS23
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the brush a lot. BUT... the fact that the app can't pair with more than one toothbrush is ridiculous. We have two homes. Your app makes me repair every time, and then you lose all your stats and counting down to replacement of the toothbrush. Because of that hassle, I've stopped using the app (just not worth having to repair twice a week), so I'm not getting the benefit of the app telling me where I'm missing brushing, etc. I actually bought 2 of those counters bus drivers use to count riders -- I am using those to count to 180 on each toothbrush. If you fixed the app, this toothbrush would be perfect.
Response from philips.comBy Tauseef, Philips Consumer Care, June 8, 2024
Hi there,
Thank you for sharing your review, and we're sorry to hear about your experience with the Philips Sonicare App.
We will share your feedback with the product development team so we can improve our products and services in the future.
If you want to share any other feedback or need assistance, please reach out to us via social media. We are available on Facebook (@Philips) and X (@PhilipsCare). If you do not use social media, you can also reach us through the contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Thank you for sharing your review, and we're sorry to hear about your experience with the Philips Sonicare App.
We will share your feedback with the product development team so we can improve our products and services in the future.
If you want to share any other feedback or need assistance, please reach out to us via social media. We are available on Facebook (@Philips) and X (@PhilipsCare). If you do not use social media, you can also reach us through the contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: ArtGirl
Gender:Female
Verified Purchase:Yes
I have rheumatoid arthritis and limited mobility so sometimes brushing can be difficult but the automatic brush and visual aspect on the phone greatly assists me.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Normster1
Verified Purchase:Yes
Amazed at all it can do,love being able to track the amount of brush time and brush head time
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Cdfw
Gender:Female
Verified Purchase:Yes
I have periodontal issues & like the gum health feature.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Smileforme
Gender:Female
Verified Purchase:Yes
Easy to use with the app! I do like knowing how much pressure is needed or if I’m moving to fast. I’m concerned that the metal rod which goes into the brush head might break off when replacing to a new head. This happened to my precious Philips sonicare but willing to give this new brush another chance.
I would recommend this to a friend!
Written by a customer while visiting philips.com