Customer reviews from philips.com
Philips Sonicare - DiamondClean Smart Rechargeable toothbrush - Black
Average customer rating
4.3
(712 Reviews)
Rating breakdown 712 reviews
5 Stars
464
4 Stars
126
3 Stars
46
2 Stars
34
1 Star
42
84%of customers recommend this product.
(
556 out of
658)
Customer Reviews for Philips Sonicare - DiamondClean Smart Rechargeable toothbrush - Black
Posted by: anais
Verified Purchase:Yes
for the first year i had this, it was fine, and my dentist said it was helping a lot with my gum, but after the first year, it rarely connects to the same iphone 6.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Zher17
Gender:Male
Verified Purchase:Yes
Great design. Easy to hold while using and does a great job cleaning the teeth. I love the app that works with the toothbrush.
Written by a customer while visiting philips.com
Posted by: Black57
Gender:Female
Verified Purchase:Yes
Purchased after recommendation from dentist to purchase an electric tooth brush. Does a good job. I have bonded lingual and can see the difference it makes.
Written by a customer while visiting philips.com
Posted by: newby
Gender:Female
Verified Purchase:Yes
works 10 X better than any other electric toothbrush I have had before ! Even the dentist noticed I really like the charging glass and it holds a charge for over two weeks
Written by a customer while visiting philips.com
Customer Rating
1
Toothbrush is too sensitive to allow proper cleaning of teeth
on May 1, 2018
Posted by: Ronaldroymoore
Gender:Male
The sensitivity setting that flags too much pressure by the user does not allow enough pressure for cleaning. I tried it for a couple of weeks and my mouth and teeth felt unclean relative to what I was able to achieve with the regular "not" smart 9300. I returned the product and purchased a regular Sonicare 9300 and am back to normal. The Smart 9300 simply precludes a cleaning as satisfactory as the regular 9300.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
4
Toothbrush works very good.
on January 16, 2021
Posted by: Subdog12
Gender:Male
I think that the crystal glass that comes with toothbrush for holding it during recharging is weird. Why not just use a charger that holds toothbrush in place instead of crystal glass
that makes it difficult to use for travel?
that makes it difficult to use for travel?
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
5
Best electric toothbrush I’ve ever owned!
on April 21, 2021
Posted by: Yoga mom
Gender:Female
I feel like I just had my teeth professionally cleaned every time I use this toothbrush! Amazing
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Horrible quality!!!
on September 11, 2023
Posted by: Sgill87
Gender:Male
I've had my brush just over the warranty period and it's already broken! The metal post came off of the body when I was changing the brush head. I was also already starting to notice the battery draining very fast. For such an expensive product, you would think it would last longer.
No, I would not recommend this to a friend.
Response from philips.comBy Shriya Sawant, Philips Consumer Care, September 14, 2023
Hi there,
Thank you for sharing your feedback with us. It's unfortunate to hear that your are experiencing issues with your Philips Sonicare toothbrush. To assist you further, please share your concern with us via social media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for sharing your feedback with us. It's unfortunate to hear that your are experiencing issues with your Philips Sonicare toothbrush. To assist you further, please share your concern with us via social media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com