Customer reviews from philips.com
Philips Sonicare - DiamondClean Smart Rechargeable toothbrush - Black
Average customer rating
4.3
(712 Reviews)
Rating breakdown 712 reviews
5 Stars
464
4 Stars
126
3 Stars
46
2 Stars
34
1 Star
42
84%of customers recommend this product.
(
556 out of
658)
Customer Reviews for Philips Sonicare - DiamondClean Smart Rechargeable toothbrush - Black
Posted by: PddPdd
Gender:Male
Verified Purchase:Yes
The main thing I've learned from the user feedback this toothbrush provides is to lightly press the brush against your teeth. I had a friend tell me that they thought the Sonicare toothbrush was erroding their tooth surface near their gums. I suspect it may have been the case because they were pressing the brush to hard against their teeth. It is a very easy thing to do but with the pressure feedback provided by this brush, it constantly reminds you when you are pressing too hard. I need this reminder constantly! Before I used this brush, I had no idea how much pressure was needed vs. excessive.
Pros: ensures even coverage of your teeth, provides brush pressure feedback
Cons: sometimes the app and brush don't connected
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Jeffer
Gender:Male
Verified Purchase:Yes
My 9300 is amazing. I have access to different brush heads right out of the box. I've traveled with an extra brush head inside the case. The charging equipment is small enough to travel with rather than the larger glass cup the model I replaced my 9300 with.
The app to view progress and helpful information needs some tweaking, but that's besides the fact this is an awesome toothbrush.
Pros: several brush heads to choose from
Cons: the app
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Bradbort
Gender:Male
Verified Purchase:Yes
The brush is fantastic, and does everything I expect a Sonicare to do. I’m not in love with the app, because you have to launch it for data from brushing to be passed to it, instead of that happening in the background. It is too much effort to launch an app every time I brush, so I disregard that. If I did, however, it seems to have nice functionality...
Written by a customer while visiting philips.com
Posted by: jakeSNE
Gender:Male
Verified Purchase:Yes
I have had my Sonicare for a month now and it is doing a great job of keeping my teeth feeling like they were just cleaned at the dentist. I am a big fan of the sleek design and the charging case is also a nice touch. After I got used to the brushing sequence I decided I didn’t need to watch the app every time I brush, but it is a great learning tool. I suppose my only gripe is the matte finish must be pretty delicate. I’m a very clean person and so is our house but for some reason the handle is starting to turn a bit yellow. Overall I’m very pleased and would recommend it.
Pros: technology, sleek design, charging travel case, brushing power, smart brush heads
Cons: delicate finish
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: DogHot
Gender:Male
Verified Purchase:Yes
I love the optional brush heads.
The product is well designed and easy to use.
The product is well designed and easy to use.
The ability of the main body to identify the different brush heads and to calibrate itself accordingly is an excellent feature.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
The ease of the product and the long life of the battery
on March 7, 2019
Posted by: Chucks53
Gender:Male
Verified Purchase:Yes
The use of the brush leaves my teeth feeling polished. Great Cleaning.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
My model lasted two months before malfunctioning
on January 16, 2018
Posted by: Christopher1962
Gender:Male
Verified Purchase:Yes
The service support vis chat was prompt and excellent. A new unit is being sent straight away. Hope it lasts longer!
Written by a customer while visiting philips.com
Posted by: Buffalobob
Gender:Male
Verified Purchase:Yes
I’ve used Sonicare for years and this is the best of the best. I can feel the deep clean and the gum stimulation.
I would recommend this to a friend!
Written by a customer while visiting philips.com