Customer reviews from philips.com
Philips Sonicare - DiamondClean Smart Rechargeable toothbrush - Black
Average customer rating
4.3
(712 Reviews)
Rating breakdown 712 reviews
5 Stars
464
4 Stars
126
3 Stars
46
2 Stars
34
1 Star
42
84%of customers recommend this product.
(
556 out of
658)
Customer Reviews for Philips Sonicare - DiamondClean Smart Rechargeable toothbrush - Black
Customer Rating
5
The best dental product purchase I have ever made
on August 1, 2019
Posted by: dothejaz
Gender:Male
Verified Purchase:Yes
I had purchased a Phillips toothbrush to my wife as a present several years ago and she was always happy with her toothbrush. Therefore, this year for my own birthday/Father's Day present I purchase my own Diamond Sonicare. I am extremely happy with my purchase. The design of the toothbrush is great. It is easy to use and understand the operation with the dental app. I have already recommended this product to my friends and will continue to do so with anyone when I have the opportunity.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Great product
on July 9, 2017
Posted by: DeeL
Gender:Female
I received a free sample of the Philips DiamondClean Smart toothbrush to use and review. This toothbrush definitely exceeded my expectations. After opening the product I was impressed with its sleek design. I also like the look of the glass that the toothbrush charges in, it looks really nice sitting on the counter and is easy and quick to put it in to charge it. This toothbrush comes with a lot of features and it was pretty easy and quick to learn and get used to. The toothbrush did a great job cleaning my teeth, my teeth felt really clean. I especially liked that it came with three different brush heads, which are smart brush head sensors that each provided a different brushing experience. The toothbrush also connects to an app that tracks where you`ve brushed and shows any spots you may have missed. It was very helpful at the start, in that the app shows you where to start brushing and how to move along your teeth at each brushing interval. Setting up the app on my phone was quick and easy. I used this feature a number of times at the start with each different brush head. I liked that it showed me areas where my brushing could improve, but I did find the extra step of connecting to the app each night a little time consuming. Overall, I really loved this product and wound definitely recommend it.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
I would recommend buying if my experience with this toothbrush was better.
on March 11, 2019
Posted by: 1Pete
Gender:Male
Verified Purchase:Yes
This is my second Diamond Clean. The first one would not recharge.I returned it and received a new Diamond Clean.After recharging it does not perform as well.It lacks a strong vibration.I am going to return it for a replacement.It is an excellent toothbrush when it works.
Pros: really cleans your teeth
Cons: toothbrush does not clean as well after recharging
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1
Why Does it Not stand up in Glass Cup?
on December 2, 2023
Posted by: Anonymous
Gender:Male
"What was the Design Team thinking to have a toothbrush just lean against the side of the glass?"
I have yet to use it, but picture water from head dripping all down the outside of glass on to sink counter. I guess it defeats the purpose of the glass. Why wouldn't you design it to stand up right in the center? For that reason alone I give 1 star. I guess I will see how well it works and how long it lasts.
My previous Brush was the Soniccare that takes the big brush head and love it, My wife just bought a 2 piece set of the Sonicare Diamond clean since she was looking foe new one for sensitive gums. I will follow in a month to see what we think of it then, Sorry
I have yet to use it, but picture water from head dripping all down the outside of glass on to sink counter. I guess it defeats the purpose of the glass. Why wouldn't you design it to stand up right in the center? For that reason alone I give 1 star. I guess I will see how well it works and how long it lasts.
My previous Brush was the Soniccare that takes the big brush head and love it, My wife just bought a 2 piece set of the Sonicare Diamond clean since she was looking foe new one for sensitive gums. I will follow in a month to see what we think of it then, Sorry
Response from philips.comBy Lakshmi Shetty, Philips Consumer Care, December 7, 2023
Hi Luy,
We appreciate your feedback regarding the design of the Philips Sonicare Toothbrush Holder. We'll absolutely share your thoughts with our product development team for their consideration in future designs.
Please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
We appreciate your feedback regarding the design of the Philips Sonicare Toothbrush Holder. We'll absolutely share your thoughts with our product development team for their consideration in future designs.
Please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Ritz57
Gender:Female
Verified Purchase:Yes
a great product - the condition of my teeth have improved and do not have as many problems as I have had in the past with cavities and plaque!!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Garethere
Gender:Male
Verified Purchase:Yes
I opted to spend more for this electric toothbrush because I'd read that the battery had a longer life. But, with that feature I also got features I'd not found in other brushes. The various types of brush programs are convenient - especially the one focused on gum health. Other features I appreciate are: one which advises you when you are pressing to hard when brushing. ........ and one which advises of you when it's time to replace the brush with a new brush head.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: polson15
Gender:Male
Verified Purchase:Yes
Works very well and seems to hold a charge for a good amount of time.
Pros: easy to use
Cons: iphone software a little problematic
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Best Electronic Toothbrush on the Market!
on January 2, 2019
Posted by: LittleE624
Gender:Female
This is my second Sonicare DiamondClean. My mouth feels incredible after every use, like just-left-the-dentist-clean! People have always noticed by teeth and smile, but after using Sonicare DiamondClean toothbrushes, my teeth quickly become a topic of conversation. I so often get asked, "How do you get your teeth so nice?" My answer it, "Sonicare DiamondClean. It's the only toothbrush you'll every need, and your mouth will thank you for it!"
I would recommend this to a friend!
Written by a customer while visiting philips.com