Customer reviews from Samsung US
Samsung - Galaxy Tab S11/S11 Ultra S-Pen - White
Average customer rating
1.8
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
2
4 Stars
0
3 Stars
2
2 Stars
4
1 Star
11
57%of customers recommend this product.
(
4 out of
7)
Customer Reviews for Samsung - Galaxy Tab S11/S11 Ultra S-Pen - White
Customer Rating
1
Cheap, unreliable, hard to use and WORTHLESS!
on January 5, 2026
Posted by: MrsM
from Rockwall TX
Expertise:Expert
I used my tablet for ONE day - performing for several Christmas Eve gigs -- with the stylus/pen attached to the tablet. Imagine my unhappiness to discover that the pen no longer worked. It seems that the tip dropped off without my knowledge at some point during the performances. Considering that the tablet was in a protective case and secured to a tablet holder music stand, there should have been no likelihood that this could have happened, and yet it did. I am disgusted with this tablet. It has been nothing but problems since I bought it -- only a few days ago.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, January 6, 2026
Hey there MrsM,
Thank you for taking the time to share detailed feedback on the S Pen experience with Galaxy Tab S11. The S Pen is designed to support precision, creativity, and confident performance for note taking, editing, and live use. Please be advised that Samsung products are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. Please reach out to our Samsung Support Team to discuss warranty options and replacement tips. We are here to help. Thank you for being a Samsung customer.
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
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Samsung Community
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Thank you for taking the time to share detailed feedback on the S Pen experience with Galaxy Tab S11. The S Pen is designed to support precision, creativity, and confident performance for note taking, editing, and live use. Please be advised that Samsung products are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. Please reach out to our Samsung Support Team to discuss warranty options and replacement tips. We are here to help. Thank you for being a Samsung customer.
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Terrible quality
on December 20, 2025
Posted by: Jess
Ofc this is a brand new table. I went to pull that tablet and the pen out of the bag and the tip/nib broke off. It's completely outrageous that it breaks so easy and it didn't come with replacements and you can't but them here. It's been a inconvenient worrying about it getting lost because it doesn't have a place and easily slides off the magnetic strip. It's really frustrating it's already rendered useless.
Response from Samsung USBy R&R, December 22, 2025
Greeting Jess,
Thank you for sharing your experience with the S Pen for Galaxy Tab S11. The S Pen is vital for creativity, productivity, and precision. Your feedback highlights the importance of durability and secure handling in daily use and travel. Please note that Samsung products are covered against manufacturing defects in materials and workmanship under the limited 12-month warranty for each item. Contact our Samsung Support Team to explore warranty options or request replacement nibs for your S Pen. We're here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Thank you for sharing your experience with the S Pen for Galaxy Tab S11. The S Pen is vital for creativity, productivity, and precision. Your feedback highlights the importance of durability and secure handling in daily use and travel. Please note that Samsung products are covered against manufacturing defects in materials and workmanship under the limited 12-month warranty for each item. Contact our Samsung Support Team to explore warranty options or request replacement nibs for your S Pen. We're here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
2
Poor planning.
on November 8, 2025
Posted by: BobD
from New Castle, DE
Expertise:Intermediate
I rate the pen as being really nice.The new S Pen, but the problem is that you can't find replacement nibs for it anywhere.I've repeatedly contacted Samsung.And they have no idea where to if the nib goes bad? And I just bought a tab S11 11" tablet , and they were absolutely no extras in the box.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R, November 10, 2025
Howdy BobD,
Thanks for sharing your experience with the new S Pen – Galaxy Tab S11. The redesigned tip offers smoother gliding, a more natural handwriting feel, and low-latency strokes, especially on the S11 display. If you're a writer or artist, you'll notice the increased precision. Replacement accessories may differ by region, so contact our Samsung Support Team for help. The S Pen features durable nibs built for everyday writing and drawing. Your feedback helps Samsung plan future accessories for dedicated S Pen users. We appreciate you being part of the Samsung family and sharing your insights.
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Thanks for sharing your experience with the new S Pen – Galaxy Tab S11. The redesigned tip offers smoother gliding, a more natural handwriting feel, and low-latency strokes, especially on the S11 display. If you're a writer or artist, you'll notice the increased precision. Replacement accessories may differ by region, so contact our Samsung Support Team for help. The S Pen features durable nibs built for everyday writing and drawing. Your feedback helps Samsung plan future accessories for dedicated S Pen users. We appreciate you being part of the Samsung family and sharing your insights.
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
the most awful piece of tech I've ever used
on October 29, 2025
Posted by: ttnale
This pen is extremely light which may be seen as a pro or a con. The hex shape of the pen makes clicking the button with the side of your thumb extremely uncomfortable, rendering the pen useless. Furthermore, the magnet is weak and the pen itself feels cheap and flimsy. The pen doesn't write precisely and my pen cracked on its own without me using it overnight. In comparison to its predecessors, this pen is an awful, and I mean AWFUL embarrassment. The quality of this pen does not compare to the previous S-Pens.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R, October 30, 2025
Hi there,
Thank you for reaching out and sharing your feedback about your S Pen – Galaxy Tab S11/Ultra. We redesigned the S Pen with an improved shape for better precision. To ensure a steady and familiar grip, it has a hexagonal body inspired by a classic pencil. The cone-shaped tip enables smooth and accurate strokes, making note-taking and sketching feel natural. We recognize that preferences differ and are always working to enhance these features. Concerning the crack on your S Pen, please note that Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and workmanship. Contact our Samsung Support Team to explore warranty options. We're here to assist you. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Thank you for reaching out and sharing your feedback about your S Pen – Galaxy Tab S11/Ultra. We redesigned the S Pen with an improved shape for better precision. To ensure a steady and familiar grip, it has a hexagonal body inspired by a classic pencil. The cone-shaped tip enables smooth and accurate strokes, making note-taking and sketching feel natural. We recognize that preferences differ and are always working to enhance these features. Concerning the crack on your S Pen, please note that Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and workmanship. Contact our Samsung Support Team to explore warranty options. We're here to assist you. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Not that good
on October 26, 2025
Posted by: Ferny
from Mpntreal
Nib easy to go out of the Spen, i lost mine so easily
Features
2
Performance
4
Design
4
Value
1
Response from Samsung USBy R&R, October 27, 2025
Hey there Ferny,
Thank you for reaching out and sharing your experience with your S-Pen – Galaxy Tab S11. We appreciate you taking the time to share your thoughts. It can be frustrating when the nib of your S Pen falls out. Please be advised that Samsung products are covered under a limited 12-month warranty against manufacturing defects in materials and workmanship for each product. Please contact our Samsung Support Team to discuss warranty options. We are here to assist you. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for reaching out and sharing your experience with your S-Pen – Galaxy Tab S11. We appreciate you taking the time to share your thoughts. It can be frustrating when the nib of your S Pen falls out. Please be advised that Samsung products are covered under a limited 12-month warranty against manufacturing defects in materials and workmanship for each product. Please contact our Samsung Support Team to discuss warranty options. We are here to assist you. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
2
Not a good replacement
on October 17, 2025
Posted by: Frustrated
Expertise:Expert
The pen feel is worse than the round. The nib bent on day 3 and now does weird tracking when lifted off the screen. Where can we buy new nubs or tips? Why didn't it come with extras if it's so fragile?
Wish it stored on the back. All the new cases look horrible with one side wider just to hold pen.
This is adult owned, lightly used. How can it fail so quickly?
Features
2
Performance
2
Design
2
Value
2
Response from Samsung USBy R&R, October 21, 2025
How it is going?
Thank you for reaching out and sharing your experience with your S Pen – Galaxy Tab S11. At Samsung, we are committed to delivering high-quality products. Our products are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also offer the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and further support. Additionally, for eligible devices, we offer the option to add extra coverage through Samsung Care+, which provides extended protection and additional support. Please reach out to our Support Team to find out more about replacement parts.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for reaching out and sharing your experience with your S Pen – Galaxy Tab S11. At Samsung, we are committed to delivering high-quality products. Our products are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also offer the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and further support. Additionally, for eligible devices, we offer the option to add extra coverage through Samsung Care+, which provides extended protection and additional support. Please reach out to our Support Team to find out more about replacement parts.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
2
Poor design and likely loss of pen
on October 2, 2025
Posted by: Tonymars
from UK
Expertise:Intermediate
The pen is easily and often knocked off the side of the tablet. With my old Samsung it attached to the back of the tablet where it was encased by the cover (purchased separately) and that worked perfectly. I bought a cover for this TabS11 but it does not cover the pencil so it won't be long before the pencil is lost. THe cynic in me wonders if that is Samsung's intention, to generate extra sales...
I would recommend this to a friend!
Features
4
Performance
4
Design
1
Value
4
Response from Samsung USBy R&R, October 3, 2025
Ahoy Tonymars, Thank you for sharing your insights on the Galaxy Tab S11 and its S Pen design. Your feedback emphasizes how placement impacts usability and peace of mind. The Tab S11 series targets users seeking large screens and enhanced creativity with Galaxy AI, with the S Pen as a core feature. Samsung designs its tablets to foster productivity, creativity, and enjoyment, ensuring a flexible and meaningful experience. We value your input and thank you for being part of the Samsung community. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
They said pencil and made pencil
on September 23, 2025
Posted by: DominatorX
from Moskow
Expertise:Intermediate
This product is inspired by a pencil. Its size, its weight is more close to a real pencil. People who complain about its weight are probably never write or hold a real pencil.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US