Customer reviews from Samsung US
Samsung - Galaxy Tab S11/S11 Ultra S-Pen - White
Average customer rating
1.9
(14 Reviews)
Rating breakdown 14 reviews
5 Stars
2
4 Stars
0
3 Stars
0
2 Stars
4
1 Star
8
43%of customers recommend this product.
(
3 out of
7)
Customer Reviews for Samsung - Galaxy Tab S11/S11 Ultra S-Pen - White
Customer Rating
2
Not a good replacement
on October 17, 2025
Posted by: Frustrated
Expertise:Expert
The pen feel is worse than the round. The nib bent on day 3 and now does weird tracking when lifted off the screen. Where can we buy new nubs or tips? Why didn't it come with extras if it's so fragile?
Wish it stored on the back. All the new cases look horrible with one side wider just to hold pen.
This is adult owned, lightly used. How can it fail so quickly?
Features
2
Performance
2
Design
2
Value
2
Response from Samsung USBy R&R, October 21, 2025
How it is going?
Thank you for reaching out and sharing your experience with your S Pen – Galaxy Tab S11. At Samsung, we are committed to delivering high-quality products. Our products are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also offer the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and further support. Additionally, for eligible devices, we offer the option to add extra coverage through Samsung Care+, which provides extended protection and additional support. Please reach out to our Support Team to find out more about replacement parts.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Thank you for reaching out and sharing your experience with your S Pen – Galaxy Tab S11. At Samsung, we are committed to delivering high-quality products. Our products are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also offer the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and further support. Additionally, for eligible devices, we offer the option to add extra coverage through Samsung Care+, which provides extended protection and additional support. Please reach out to our Support Team to find out more about replacement parts.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Poorly made, very fragile
on November 19, 2025
Posted by: sdam
Expertise:Expert
Very cheaply made. the pen broke at the tip with normal use and Samsung says its not covered under warranty either. Thats ridiculous.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, November 20, 2025
Hello there sdam,
Thank you for sharing your experience with the S Pen. The S Pen is designed to feel precise and natural for writing and drawing, and your feedback emphasizes how important durability is for daily users. Your insights help identify areas where the experience can be improved for those who rely on that pen-to-screen interaction. Please explore our mobile accessories support for more information about options that might suit your device. We value your participation in the Samsung community.
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
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Thank you for sharing your experience with the S Pen. The S Pen is designed to feel precise and natural for writing and drawing, and your feedback emphasizes how important durability is for daily users. Your insights help identify areas where the experience can be improved for those who rely on that pen-to-screen interaction. Please explore our mobile accessories support for more information about options that might suit your device. We value your participation in the Samsung community.
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
2
Poor design and likely loss of pen
on October 2, 2025
Posted by: Tonymars
from UK
Expertise:Intermediate
The pen is easily and often knocked off the side of the tablet. With my old Samsung it attached to the back of the tablet where it was encased by the cover (purchased separately) and that worked perfectly. I bought a cover for this TabS11 but it does not cover the pencil so it won't be long before the pencil is lost. THe cynic in me wonders if that is Samsung's intention, to generate extra sales...
I would recommend this to a friend!
Features
4
Performance
4
Design
1
Value
4
Response from Samsung USBy R&R, October 3, 2025
Ahoy Tonymars, Thank you for sharing your insights on the Galaxy Tab S11 and its S Pen design. Your feedback emphasizes how placement impacts usability and peace of mind. The Tab S11 series targets users seeking large screens and enhanced creativity with Galaxy AI, with the S Pen as a core feature. Samsung designs its tablets to foster productivity, creativity, and enjoyment, ensuring a flexible and meaningful experience. We value your input and thank you for being part of the Samsung community. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Not that good
on October 26, 2025
Posted by: Ferny
from Mpntreal
Nib easy to go out of the Spen, i lost mine so easily
Features
2
Performance
4
Design
4
Value
1
Response from Samsung USBy R&R, October 27, 2025
Hey there Ferny,
Thank you for reaching out and sharing your experience with your S-Pen – Galaxy Tab S11. We appreciate you taking the time to share your thoughts. It can be frustrating when the nib of your S Pen falls out. Please be advised that Samsung products are covered under a limited 12-month warranty against manufacturing defects in materials and workmanship for each product. Please contact our Samsung Support Team to discuss warranty options. We are here to assist you. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
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Thank you for reaching out and sharing your experience with your S-Pen – Galaxy Tab S11. We appreciate you taking the time to share your thoughts. It can be frustrating when the nib of your S Pen falls out. Please be advised that Samsung products are covered under a limited 12-month warranty against manufacturing defects in materials and workmanship for each product. Please contact our Samsung Support Team to discuss warranty options. We are here to assist you. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
Terrible quality
on December 20, 2025
Posted by: Jess
Ofc this is a brand new table. I went to pull that tablet and the pen out of the bag and the tip/nib broke off. It's completely outrageous that it breaks so easy and it didn't come with replacements and you can't but them here. It's been a inconvenient worrying about it getting lost because it doesn't have a place and easily slides off the magnetic strip. It's really frustrating it's already rendered useless.
Response from Samsung USBy R&R, December 22, 2025
Greeting Jess,
Thank you for sharing your experience with the S Pen for Galaxy Tab S11. The S Pen is vital for creativity, productivity, and precision. Your feedback highlights the importance of durability and secure handling in daily use and travel. Please note that Samsung products are covered against manufacturing defects in materials and workmanship under the limited 12-month warranty for each item. Contact our Samsung Support Team to explore warranty options or request replacement nibs for your S Pen. We're here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
https://smsng.us/X-Messages
Thank you for sharing your experience with the S Pen for Galaxy Tab S11. The S Pen is vital for creativity, productivity, and precision. Your feedback highlights the importance of durability and secure handling in daily use and travel. Please note that Samsung products are covered against manufacturing defects in materials and workmanship under the limited 12-month warranty for each item. Contact our Samsung Support Team to explore warranty options or request replacement nibs for your S Pen. We're here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Broke Almost Immediately - No Support
on December 22, 2025
Posted by: EngineerGuy
from Greenville, SC
Expertise:Expert
The nib broke almost immediately (2nd time ever using it, and less than 2 weeks of owning the S11). I am an engineer, and very gentle with my tech. I contacted Samsung as it was obviously a manufacturing defect. I was told that the S Pen is considered a 'wear' item, and is not covered under the warranty. I was told by the Samsung rep a 3rd party nib would fix the issue. I purchased the 3rd party nib, but because it broke inside the pen, there is no way to remove and the pen is useless. Can't talk about precision or ergonomics since I never got the chance to use it before it broke.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, December 23, 2025
Greetings EngineerGuy,
Thank you for sharing your experience with the S Pen for Galaxy Tab S11. Precision tools like the S Pen are meant to enhance creativity, accuracy, and ease of control. Samsung products are protected against manufacturing defects in materials and workmanship under a limited 12-month warranty specific to each device. We also provide the option to extend coverage with Samsung Care+ on eligible devices, offering additional protection and support. For further coverage options, please contact Samsung Care+ as there are usually more choices available. We have teamed up with uBreakiFix as an authorized repair partner, where you can bring your S Pen for inspection or repair. Your feedback emphasizes how early durability and long-term usability foster confidence in productivity accessories, especially for users requiring precision and fine detail. We appreciate your feedback and thank you for choosing Samsung.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your experience with the S Pen for Galaxy Tab S11. Precision tools like the S Pen are meant to enhance creativity, accuracy, and ease of control. Samsung products are protected against manufacturing defects in materials and workmanship under a limited 12-month warranty specific to each device. We also provide the option to extend coverage with Samsung Care+ on eligible devices, offering additional protection and support. For further coverage options, please contact Samsung Care+ as there are usually more choices available. We have teamed up with uBreakiFix as an authorized repair partner, where you can bring your S Pen for inspection or repair. Your feedback emphasizes how early durability and long-term usability foster confidence in productivity accessories, especially for users requiring precision and fine detail. We appreciate your feedback and thank you for choosing Samsung.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Cheap, unreliable, hard to use and WORTHLESS!
on January 5, 2026
Posted by: MrsM
from Rockwall TX
Expertise:Expert
I used my tablet for ONE day - performing for several Christmas Eve gigs -- with the stylus/pen attached to the tablet. Imagine my unhappiness to discover that the pen no longer worked. It seems that the tip dropped off without my knowledge at some point during the performances. Considering that the tablet was in a protective case and secured to a tablet holder music stand, there should have been no likelihood that this could have happened, and yet it did. I am disgusted with this tablet. It has been nothing but problems since I bought it -- only a few days ago.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, January 6, 2026
Hey there MrsM,
Thank you for taking the time to share detailed feedback on the S Pen experience with Galaxy Tab S11. The S Pen is designed to support precision, creativity, and confident performance for note taking, editing, and live use. Please be advised that Samsung products are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. Please reach out to our Samsung Support Team to discuss warranty options and replacement tips. We are here to help. Thank you for being a Samsung customer.
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share detailed feedback on the S Pen experience with Galaxy Tab S11. The S Pen is designed to support precision, creativity, and confident performance for note taking, editing, and live use. Please be advised that Samsung products are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. Please reach out to our Samsung Support Team to discuss warranty options and replacement tips. We are here to help. Thank you for being a Samsung customer.
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
What a disappointment
on September 15, 2025
Posted by: John
Expertise:Expert
It's too light, it constantly falls off of the tablet, and the button is impossible to find without looking. I legitimately do not like using this pen.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, September 15, 2025
Hello there John, Thank you for taking the time to reach out and share your thoughts on your S Pen – Galaxy Tab S11 | S11 Ultra. Designed to redefine how you write, draw, and create on your Galaxy Tab, it allows for a steadier yet familiar hold. To stay consistent with the sleek design, you can now attach your S Pen to the side of your Galaxy Tab for easier access. We appreciate you sharing your thoughts, as voices like yours help us continue to innovate the mobile options you have come to rely on. Thank you for reaching out, and thank you for choosing Samsung. -Ty
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Written by a customer while visiting Samsung US