Customer reviews from Fellow
Fellow - Carter Wide Mug made of 18/8 stainless steel, with a BPA-free plastic lid, & inner ceramic coating, 16oz - Matte Black
Average customer rating
4.5
(462 Reviews)
Rating breakdown 462 reviews
5 Stars
341
4 Stars
56
3 Stars
36
2 Stars
16
1 Star
13
89%of customers recommend this product.
(
102 out of
115)
Customer Reviews for Fellow - Carter Wide Mug made of 18/8 stainless steel, with a BPA-free plastic lid, & inner ceramic coating, 16oz - Matte Black
Customer Rating
5
My new favorite mug
on December 27, 2024
Posted by: JRM
This is now my new favorite mug. A barista in Sydney even asked about it and remembered my drink after only one visit because of the mug. It obviously looks great but the ceramic interior does such a great job of not retaining flavor that I even use it for wine on occasion.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Best mug ever.
on December 27, 2024
Posted by: JAS
This is the best travel mug I’ve ever owned. It’s often tossed in my bag - never leaks. Holds the temperature for hours.
Written by a customer while visiting Fellow
Customer Rating
5
Love my Fellow
on December 15, 2024
Posted by: TotallyU
Love the warm.pink color and ease of cleaning because it's wide mouthed. Taste of ☕️ 😋 . Want to purchase another.
Written by a customer while visiting Fellow
Customer Rating
5
All Time Favorite
on December 9, 2024
Posted by: Patrick
The wide mouth, not so deep, seems quick and easy to clean and rinse as part of any taste good practice. Ice drinks stay iced, warm drinks stay warm!
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
4
Not for slow coffee drinkers
on December 8, 2024
Posted by: VeeG303
Not recommended for slow coffee drinkers because your coffee will get cold. My husband likes it though. The reason why I'm not returning.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Awesome get one
on December 8, 2024
Posted by: Cf
Such a great mug. Keeps my drink super hot for hours.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
3
So-so, below expectations
on November 11, 2024
Posted by: CWM
This product is fine, though it performs below the expectations set by the listing.
For example, as of this moment, the online product description notes that the mug is "dishwasher safe." But the package I received indicates that it should be hand-washed, as dishwashing can discolor the coating. Sure enough, the first time I washed it -- on the top rack in a pretty ordinary dishwasher -- the coating did discolor. Also, while the description says it keeps liquids hot for 12 hours, I've found that after about six hours, hot coffee is just somewhat warm, and no longer satisfying. (It keeps coffee hot for about three hours.)
Neither of these problems is awful; as noted, the mug is just "fine." But I had expected more based on the description provided by Fellow.
No, I would not recommend this to a friend.
Response from FellowBy CX, Customer Experience Team, November 12, 2024
Hi there,
Thank you so much for taking the time to share your experience with us. We truly appreciate your insights, as they help us grow and improve. Please know that we will pass your feedback along to our product team. If you have any more thoughts or suggestions, we would love to hear from you. Don’t hesitate to reach out to us at hello@fellowproducts.com.
Thank you again for your valuable input!
-The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Thank you so much for taking the time to share your experience with us. We truly appreciate your insights, as they help us grow and improve. Please know that we will pass your feedback along to our product team. If you have any more thoughts or suggestions, we would love to hear from you. Don’t hesitate to reach out to us at hello@fellowproducts.com.
Thank you again for your valuable input!
-The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Written by a customer while visiting Fellow
Customer Rating
5
Slate
on November 9, 2024
Posted by: Shamus luby
Bought slate grey, fits my cup holder. Also great in bag on the go
I would recommend this to a friend!
Written by a customer while visiting Fellow