Customer reviews from Fellow
Fellow - Carter Wide Mug made of 18/8 stainless steel, with a BPA-free plastic lid, & inner ceramic coating, 16oz - Matte Black
Average customer rating
4.5
(459 Reviews)
Rating breakdown 459 reviews
5 Stars
339
4 Stars
55
3 Stars
36
2 Stars
16
1 Star
13
89%of customers recommend this product.
(
102 out of
115)
Customer Reviews for Fellow - Carter Wide Mug made of 18/8 stainless steel, with a BPA-free plastic lid, & inner ceramic coating, 16oz - Matte Black
Customer Rating
3
The rim is nicely finished, mug does retain odors from previous drinks.
on January 15, 2025
Posted by: SFlynn
It's a nice mug, and the rim is also nicely finished. Overall nice quality.
This mug does retain odors from previous drinks, more so than plain old stainless steel.
Even when following their directions for cleaning.
This mug does retain odors from previous drinks, more so than plain old stainless steel.
Even when following their directions for cleaning.
No, I would not recommend this to a friend.
Response from FellowBy CX, Customer Experience Team, January 16, 2025
Hi there,
Thank you so much for sharing your experience with us. We truly appreciate your insights, and your feedback means a lot to our team. Rest assured, we will pass it along to our product team, as we are always looking for ways to improve.
If you have any more thoughts or suggestions, please feel free to reach out to us at hello@fellowproducts.com. We’re here to listen.
Take care!
-The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Thank you so much for sharing your experience with us. We truly appreciate your insights, and your feedback means a lot to our team. Rest assured, we will pass it along to our product team, as we are always looking for ways to improve.
If you have any more thoughts or suggestions, please feel free to reach out to us at hello@fellowproducts.com. We’re here to listen.
Take care!
-The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Written by a customer while visiting Fellow
Customer Rating
5
Splash Guard Please!
on January 10, 2025
Posted by: Sally
Almost perfect! NEED a splash guard for a wide mouth mug though.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
4
Almost perfect cup)
on January 6, 2025
Posted by: Artem Devochkin
This cup is probably one of the best I’ve ever had, except for a tiny issue. I’m not sure if I was just unlucky or if this is a common thing that happens to most people, but the paint on my cup started to come off on the third day of using it.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Very nice
on January 4, 2025
Posted by: hermanous
Nice. I like the interior lining. Makes a great temporary carafe to hold self pour.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
My second mug - I love!
on December 30, 2024
Posted by: Chaseh
Love these travel mugs! I only bought another one because someone stole my original one of 2 years. I guess they're that good lol.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
My new favorite mug
on December 27, 2024
Posted by: JRM
This is now my new favorite mug. A barista in Sydney even asked about it and remembered my drink after only one visit because of the mug. It obviously looks great but the ceramic interior does such a great job of not retaining flavor that I even use it for wine on occasion.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Best mug ever.
on December 27, 2024
Posted by: JAS
This is the best travel mug I’ve ever owned. It’s often tossed in my bag - never leaks. Holds the temperature for hours.
Written by a customer while visiting Fellow
Customer Rating
5
Love my Fellow
on December 15, 2024
Posted by: TotallyU
Love the warm.pink color and ease of cleaning because it's wide mouthed. Taste of ☕️ 😋 . Want to purchase another.
Written by a customer while visiting Fellow