Customer reviews from Fellow
Fellow - Carter Wide Mug made of 18/8 stainless steel, with a BPA-free plastic lid, & inner ceramic coating, 16oz - Matte Black
Average customer rating
4.5
(462 Reviews)
Rating breakdown 462 reviews
5 Stars
341
4 Stars
56
3 Stars
36
2 Stars
16
1 Star
13
89%of customers recommend this product.
(
102 out of
115)
Customer Reviews for Fellow - Carter Wide Mug made of 18/8 stainless steel, with a BPA-free plastic lid, & inner ceramic coating, 16oz - Matte Black
Customer Rating
5
Mug
on February 12, 2025
Posted by: Rennie
I love my mug. Keeps my coffee nice and cold. It would be nice to have a carry handle like the other mugs I purchased. 😊
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Repeat buyer
on January 29, 2025
Posted by: Kath
This is my second Fellow. Yep, they are that great. The warm pink is an awesome, soft, almost luminous color, much prettier than the pics.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Personalized Sold Me
on January 20, 2025
Posted by: ALJ
This coffee mug was bought as a gift for a graduate. The option to personalize sold me. It is well made and works perfectly keeping hot or cold drinks temperature correct!
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
3
The rim is nicely finished, mug does retain odors from previous drinks.
on January 15, 2025
Posted by: SFlynn
It's a nice mug, and the rim is also nicely finished. Overall nice quality.
This mug does retain odors from previous drinks, more so than plain old stainless steel.
Even when following their directions for cleaning.
This mug does retain odors from previous drinks, more so than plain old stainless steel.
Even when following their directions for cleaning.
No, I would not recommend this to a friend.
Response from FellowBy CX, Customer Experience Team, January 16, 2025
Hi there,
Thank you so much for sharing your experience with us. We truly appreciate your insights, and your feedback means a lot to our team. Rest assured, we will pass it along to our product team, as we are always looking for ways to improve.
If you have any more thoughts or suggestions, please feel free to reach out to us at hello@fellowproducts.com. We’re here to listen.
Take care!
-The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Thank you so much for sharing your experience with us. We truly appreciate your insights, and your feedback means a lot to our team. Rest assured, we will pass it along to our product team, as we are always looking for ways to improve.
If you have any more thoughts or suggestions, please feel free to reach out to us at hello@fellowproducts.com. We’re here to listen.
Take care!
-The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Written by a customer while visiting Fellow
Customer Rating
5
Splash Guard Please!
on January 10, 2025
Posted by: Sally
Almost perfect! NEED a splash guard for a wide mouth mug though.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
4
Almost perfect cup)
on January 6, 2025
Posted by: Artem Devochkin
This cup is probably one of the best I’ve ever had, except for a tiny issue. I’m not sure if I was just unlucky or if this is a common thing that happens to most people, but the paint on my cup started to come off on the third day of using it.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Very nice
on January 4, 2025
Posted by: hermanous
Nice. I like the interior lining. Makes a great temporary carafe to hold self pour.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
My second mug - I love!
on December 30, 2024
Posted by: Chaseh
Love these travel mugs! I only bought another one because someone stole my original one of 2 years. I guess they're that good lol.
I would recommend this to a friend!
Written by a customer while visiting Fellow