Customer reviews from Fellow
Fellow - Carter Wide Mug made of 18/8 stainless steel, with a BPA-free plastic lid, & inner ceramic coating, 16oz - Matte Black
Average customer rating
4.5
(465 Reviews)
Rating breakdown 465 reviews
5 Stars
343
4 Stars
57
3 Stars
36
2 Stars
16
1 Star
13
89%of customers recommend this product.
(
102 out of
115)
Customer Reviews for Fellow - Carter Wide Mug made of 18/8 stainless steel, with a BPA-free plastic lid, & inner ceramic coating, 16oz - Matte Black
Customer Rating
4
It is the perfect coffee thermos/mug with one caveat.
on February 21, 2025
Posted by: OW
I love this mug. It is the perfect coffee thermos/mug with one caveat. It’s tough to open sometimes. The lid can be hard to grab and the seal sometimes comes off and falls in the coffee. Other than that I love its form factor, love the ceramic inside, love the black finish and it keeps coffee plenty warm for hours. I would recommend this to anyone with good grip strength.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
new Favorite!
on February 20, 2025
Posted by: Linzeew
It is my new favorite! Keeps my coffee hot and doesn’t change the flavor of it.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Short but fills more
on February 12, 2025
Posted by: Es
It’s short but fills more. I carry two of this in my bag and they fit my bag. It’s a great design.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Mug
on February 12, 2025
Posted by: Rennie
I love my mug. Keeps my coffee nice and cold. It would be nice to have a carry handle like the other mugs I purchased. 😊
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Repeat buyer
on January 29, 2025
Posted by: Kath
This is my second Fellow. Yep, they are that great. The warm pink is an awesome, soft, almost luminous color, much prettier than the pics.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Personalized Sold Me
on January 20, 2025
Posted by: ALJ
This coffee mug was bought as a gift for a graduate. The option to personalize sold me. It is well made and works perfectly keeping hot or cold drinks temperature correct!
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
3
The rim is nicely finished, mug does retain odors from previous drinks.
on January 15, 2025
Posted by: SFlynn
It's a nice mug, and the rim is also nicely finished. Overall nice quality.
This mug does retain odors from previous drinks, more so than plain old stainless steel.
Even when following their directions for cleaning.
This mug does retain odors from previous drinks, more so than plain old stainless steel.
Even when following their directions for cleaning.
No, I would not recommend this to a friend.
Response from FellowBy CX, Customer Experience Team, January 16, 2025
Hi there,
Thank you so much for sharing your experience with us. We truly appreciate your insights, and your feedback means a lot to our team. Rest assured, we will pass it along to our product team, as we are always looking for ways to improve.
If you have any more thoughts or suggestions, please feel free to reach out to us at hello@fellowproducts.com. We’re here to listen.
Take care!
-The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Thank you so much for sharing your experience with us. We truly appreciate your insights, and your feedback means a lot to our team. Rest assured, we will pass it along to our product team, as we are always looking for ways to improve.
If you have any more thoughts or suggestions, please feel free to reach out to us at hello@fellowproducts.com. We’re here to listen.
Take care!
-The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Written by a customer while visiting Fellow
Customer Rating
5
Splash Guard Please!
on January 10, 2025
Posted by: Sally
Almost perfect! NEED a splash guard for a wide mouth mug though.
I would recommend this to a friend!
Written by a customer while visiting Fellow