Customer reviews from Fellow
Fellow - Carter Wide Mug made of 18/8 stainless steel, with a BPA-free plastic lid, & inner ceramic coating, 16oz - Matte Black
Average customer rating
4.5 out of 5
4.5
(462 Reviews)
Open Ratings Snapshot
Rating breakdown 462 reviews
5 Stars
341
4 Stars
56
3 Stars
36
2 Stars
16
1 Star
13
89%of customers recommend this product. 
(
102 out of 115
)
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Customer Reviews for Fellow - Carter Wide Mug made of 18/8 stainless steel, with a BPA-free plastic lid, & inner ceramic coating, 16oz - Matte Black
Customer Rating
2 out of 5
2
Really wanted to like this
on September 1, 2021
Posted by: John W.
from US
The functionality and the benefits of the mug are great and perform as it is marketed but the mug itself SMELLS, like it’s been holding leftover takeout for weeks. The smell is hard to ignore when drinking from the mug. I noticed the smell after the first use but maybe thought that was just part of the “new” smell but after a full use for week (washed and air dried after each use) it never went away. Fellow customer service was excellent and they sent me a replacement that had the same issue. Have read that this is an issue with others as well- disappointed that this didn’t work out.
Written by a customer while visiting Fellow
Customer Rating
5 out of 5
5
Best Travel Mug Yet
on August 30, 2021
Posted by: Rayanna C.
from US
Great hand feel, easy to clean, keeps my coffee hot (but not too hot!) all day. Worth every penny.
Written by a customer while visiting Fellow
Customer Rating
1 out of 5
1
Yellow carter mug - Lid discoloration
on August 27, 2021
Posted by: Ashwin O.
from US
I’ve a few products from fellow that i would gladly give 5 stars, however this YELLOW carter mug isn’t one of them. With barely any use, the lid is starting to discolor into a different shade of yellow. I have not had this issue with any of my other fellow mugs. Would not recommend.
Written by a customer while visiting Fellow
Customer Rating
3 out of 5
3
Looks Better than It Works
on August 26, 2021
Posted by: Kristian D.
from US
While the design is streamlined and the color is pretty I found that, when left open, my coffee became cold very quickly. I didn’t expect to have to constantly open and close the mug to keep coffee warm. Also, it does not work with the aero press, as advertised. The fellow aero press attachment I use is too big to easily fit over the mug to brew directly into it. I would fellow products to be compatible with each other. I do appreciate smelling my coffee as I drink it and the curved lip is a nice touch. I may, however, go back to my Japanese thermos and keep this mug for cold kombucha.
Written by a customer while visiting Fellow
Customer Rating
5 out of 5
5
Love this mug
on August 25, 2021
Posted by: Andre D.
from US
Can throw it in my backpack without having to worry about it leaking
Written by a customer while visiting Fellow
Customer Rating
4 out of 5
4
A little too wide for
on August 25, 2021
Posted by: Anna O.
from US
A little too wide for small/medium hands, a very nice rim and thermal hold. Haven’t tried it with different types of liquids yet, but the wide mouth makes it easy to wash
Written by a customer while visiting Fellow
Customer Rating
5 out of 5
5
This is "the best"
on August 24, 2021
Posted by: Kirk H.
from US
I just can't find anything wrong with my mug. It's the best. It's so good it makes me want to take care of it and only put the best coffee into it. Thanks Fellow, well done!
Written by a customer while visiting Fellow
Customer Rating
5 out of 5
5
elegant and functional
on August 20, 2021
Posted by: Elyse L.
from US
I am a true coffee lover, but have always found portable containers to be unpleasant and "functional." This product keeps coffee from leaking in my bag, but allows me to enjoy the experience of drinking coffee when I reach my destination. and it's chic! highly recommend.
Written by a customer while visiting Fellow
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