Customer reviews from Fellow
Fellow - Carter Wide Mug made of 18/8 stainless steel, with a BPA-free plastic lid, & inner ceramic coating, 16oz - Matte Black
Average customer rating
4.5 out of 5
4.5
(465 Reviews)
Open Ratings Snapshot
Rating breakdown 465 reviews
5 Stars
343
4 Stars
57
3 Stars
36
2 Stars
16
1 Star
13
89%of customers recommend this product. 
(
102 out of 115
)
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Customer Reviews for Fellow - Carter Wide Mug made of 18/8 stainless steel, with a BPA-free plastic lid, & inner ceramic coating, 16oz - Matte Black
Customer Rating
5 out of 5
5
Great! No regrets.
on September 2, 2021
Posted by: John G.
from ES
Keeps drinks hot and cold really well. Wish there was an even bigger size.
Written by a customer while visiting Fellow
Customer Rating
2 out of 5
2
Not what it could be
on September 1, 2021
Posted by: Josh B.
from US
The black paint was chipped when I received the mug. Since the paint has chipped in multiple places. After the first use, the mug has a weird smell inside and gives the coffee a weird taste/aftertaste. Also, you have to be very careful to dry it immediately when it is washed or it will hold water spots on the exterior that are hard to remove.
Written by a customer while visiting Fellow
Customer Rating
5 out of 5
5
Awesome
on September 1, 2021
Posted by: Caitlyn D.
from US
I am really enjoying this travel mug so far. I have used it for both hot and iced beverages, and have been very satisfied with the way the mug performs. The fine lip of the cup is really pleasant to drink out of.
Written by a customer while visiting Fellow
Customer Rating
2 out of 5
2
Really wanted to like this
on September 1, 2021
Posted by: John W.
from US
The functionality and the benefits of the mug are great and perform as it is marketed but the mug itself SMELLS, like it’s been holding leftover takeout for weeks. The smell is hard to ignore when drinking from the mug. I noticed the smell after the first use but maybe thought that was just part of the “new” smell but after a full use for week (washed and air dried after each use) it never went away. Fellow customer service was excellent and they sent me a replacement that had the same issue. Have read that this is an issue with others as well- disappointed that this didn’t work out.
Written by a customer while visiting Fellow
Customer Rating
5 out of 5
5
Best Travel Mug Yet
on August 30, 2021
Posted by: Rayanna C.
from US
Great hand feel, easy to clean, keeps my coffee hot (but not too hot!) all day. Worth every penny.
Written by a customer while visiting Fellow
Customer Rating
1 out of 5
1
Yellow carter mug - Lid discoloration
on August 27, 2021
Posted by: Ashwin O.
from US
I’ve a few products from fellow that i would gladly give 5 stars, however this YELLOW carter mug isn’t one of them. With barely any use, the lid is starting to discolor into a different shade of yellow. I have not had this issue with any of my other fellow mugs. Would not recommend.
Written by a customer while visiting Fellow
Customer Rating
3 out of 5
3
Looks Better than It Works
on August 26, 2021
Posted by: Kristian D.
from US
While the design is streamlined and the color is pretty I found that, when left open, my coffee became cold very quickly. I didn’t expect to have to constantly open and close the mug to keep coffee warm. Also, it does not work with the aero press, as advertised. The fellow aero press attachment I use is too big to easily fit over the mug to brew directly into it. I would fellow products to be compatible with each other. I do appreciate smelling my coffee as I drink it and the curved lip is a nice touch. I may, however, go back to my Japanese thermos and keep this mug for cold kombucha.
Written by a customer while visiting Fellow
Customer Rating
5 out of 5
5
Love this mug
on August 25, 2021
Posted by: Andre D.
from US
Can throw it in my backpack without having to worry about it leaking
Written by a customer while visiting Fellow
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