The black paint was chipped when I received the mug. Since the paint has chipped in multiple places. After the first use, the mug has a weird smell inside and gives the coffee a weird taste/aftertaste. Also, you have to be very careful to dry it immediately when it is washed or it will hold water spots on the exterior that are hard to remove.
I am really enjoying this travel mug so far. I have used it for both hot and iced beverages, and have been very satisfied with the way the mug performs. The fine lip of the cup is really pleasant to drink out of.
The functionality and the benefits of the mug are great and perform as it is marketed but the mug itself SMELLS, like it’s been holding leftover takeout for weeks. The smell is hard to ignore when drinking from the mug. I noticed the smell after the first use but maybe thought that was just part of the “new” smell but after a full use for week (washed and air dried after each use) it never went away. Fellow customer service was excellent and they sent me a replacement that had the same issue. Have read that this is an issue with others as well- disappointed that this didn’t work out.
I’ve a few products from fellow that i would gladly give 5 stars, however this YELLOW carter mug isn’t one of them. With barely any use, the lid is starting to discolor into a different shade of yellow. I have not had this issue with any of my other fellow mugs. Would not recommend.