Customer reviews from Fellow
Fellow - Carter Wide Mug made of 18/8 stainless steel, with a BPA-free plastic lid, & inner ceramic coating, 16oz - Matte Black
Average customer rating
4.5
(432 Reviews)
Rating breakdown 432 reviews
5 Stars
316
4 Stars
54
3 Stars
33
2 Stars
16
1 Star
13
86%of customers recommend this product.
(
81 out of
94)
Customer Reviews for Fellow - Carter Wide Mug made of 18/8 stainless steel, with a BPA-free plastic lid, & inner ceramic coating, 16oz - Matte Black
Customer Rating
4
Great, but doesn't quite fit the prismo, which it totally should.
on October 25, 2023
Posted by: dan39
Excellent mug with a couple notable drawbacks. First, it DOES NOT fit the Fellow Prismo aeropress attachment, at least not well. The prismo is juuuust barely bigger than the mug opening, so to brew, you've got to tilt the aeropress slightly, which is frustrating. It works, but not well (note that the regular aeropress filter will fit, but had Fellow made this lid all of 1mm wider, so would their own product, the prismo). Second, why are the sip lids not available for this mug? Such a bummer. Really was hoping for the whole Fellow/Aeropress ecosystem to work a bit smoother. All that being said, I love the build quality, insulation, and packability. No annoying carabiner loops or handles, and the color (a burnt orange) is great. I use this at home and when I go out to the coffee shop, and it seems like it'll be my only travel mug for quite a long time.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Posted by: Sebastian
Verified Purchase:Yes
beautiful coffee mug that stylish keeps your coffee cold and hot!
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
3
The rim is nicely finished, mug does retain odors from previous drinks.
on January 15, 2025
Posted by: SFlynn
It's a nice mug, and the rim is also nicely finished. Overall nice quality.
This mug does retain odors from previous drinks, more so than plain old stainless steel.
Even when following their directions for cleaning.
This mug does retain odors from previous drinks, more so than plain old stainless steel.
Even when following their directions for cleaning.
No, I would not recommend this to a friend.
Response from FellowBy CX, Customer Experience Team, January 16, 2025
Hi there,
Thank you so much for sharing your experience with us. We truly appreciate your insights, and your feedback means a lot to our team. Rest assured, we will pass it along to our product team, as we are always looking for ways to improve.
If you have any more thoughts or suggestions, please feel free to reach out to us at hello@fellowproducts.com. We’re here to listen.
Take care!
-The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Thank you so much for sharing your experience with us. We truly appreciate your insights, and your feedback means a lot to our team. Rest assured, we will pass it along to our product team, as we are always looking for ways to improve.
If you have any more thoughts or suggestions, please feel free to reach out to us at hello@fellowproducts.com. We’re here to listen.
Take care!
-The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Written by a customer while visiting Fellow
Customer Rating
5
The Eighth Sacrament
on May 4, 2025
Posted by: Coach Katy
My Carter Wide Mug is all the rage at All Saints’ because of my personalization. (Inside Episcopal joke.) I have had multiple people ask about its no leak feature. It is perfect for traveling to and from church and in the Sunday school classroom.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
IT FITS!
on May 27, 2025
Posted by: Jenn
Great mug, it fits in MY car cup holder so I guess I'm lucky and it fits under the Aiden, win win! The pink is such a soft pretty color too.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
LOVE is in the air
on February 15, 2023
Posted by: Cyntress H.
from US
LOVE, LOVE, LOVE!!!! Love the colors, durability and smooth finish!
I am usually not to bothered by these types of items but with Fellow i was in LOVE at first sight! I actually did a coffee subscription to get it. Then researched the brand to find more. Can’t get enough!
I am usually not to bothered by these types of items but with Fellow i was in LOVE at first sight! I actually did a coffee subscription to get it. Then researched the brand to find more. Can’t get enough!
Written by a customer while visiting Fellow
Customer Rating
3
Great Insulation but Odd Taste
on May 10, 2022
Posted by: Michael P.
from US
The 16oz. Carter Everywhere Mug has been great at keeping my coffee hot and spill-free during my commute, but my coffee always seems to taste "off" when drinking from it. It's a bit difficult to wipe down by hand if your hands are on the large side, which may mean some residue leftover affecting the taste. I started using a tool to wipe the mug out with a damp cloth (without soap) and the flavor has improved since the initial wash (though not quite the same as when drinking from a different mug at home).
Written by a customer while visiting Fellow
Customer Rating
2
It's great to use but
on March 19, 2022
Posted by: George M.
from CA
It's great to use but this is the 3rd mug where there is a recurring weird smell after cleaning
Written by a customer while visiting Fellow