Customer reviews from Fellow
Fellow - Carter Wide Mug made of 18/8 stainless steel, with a BPA-free plastic lid, & inner ceramic coating, 16oz - Matte Black
Average customer rating
4.5
(465 Reviews)
Rating breakdown 465 reviews
5 Stars
343
4 Stars
57
3 Stars
36
2 Stars
16
1 Star
13
89%of customers recommend this product.
(
102 out of
115)
Customer Reviews for Fellow - Carter Wide Mug made of 18/8 stainless steel, with a BPA-free plastic lid, & inner ceramic coating, 16oz - Matte Black
Customer Rating
5
This is my go to cup
on October 14, 2024
Posted by: King king
This is my all time favorite cup can't wait to buy more
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
3
Seems simple, well made, and not what I'm looking for
on October 7, 2024
Posted by: Aeropress customer
Seems fine. I am looking for a travel mug (i.e., sits in a cup holder, doesn't leak, can drink from it in the car) that has a wide enough mouth to brew directly into using aeropress or pour over. This is wide enough (barely), doesn't leak, and sits in the cupholder but to drink I have to fully open the thermos, which isn't practical in the car.
No, I would not recommend this to a friend.
Response from FellowBy CX, Customer Experience Team, October 8, 2024
Hello,
We appreciate you taking the time to share your experience with us! Your insights are very important, and we will definitely pass them along to our product team. If you have any more feedback to provide, don’t hesitate to contact us at hello@fellowproducts.com.
Thank you!
-The Fellow Team
Kyle Wilson
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Bricky High Score: 63
We appreciate you taking the time to share your experience with us! Your insights are very important, and we will definitely pass them along to our product team. If you have any more feedback to provide, don’t hesitate to contact us at hello@fellowproducts.com.
Thank you!
-The Fellow Team
Kyle Wilson
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Bricky High Score: 63
Written by a customer while visiting Fellow
Customer Rating
3
Good product but
on September 29, 2024
Posted by: RockDr
Keeps hot and cold well. Disappointed my new Aiden Coffeemaker doesn't recognize it as a one serving option
I would recommend this to a friend!
Response from FellowBy CX, Customer Experience Team, September 30, 2024
Hello,
We appreciate you sharing your experience with us. Your feedback will be communicated to our product team, who are continuously seeking ways to enhance our products. Should you have any further feature requests or additional feedback, please don’t hesitate to reach out to us at hello@fellowproducts.com.
-The Fellow Team
Kyle Wilson
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Bricky High Score: 63
We appreciate you sharing your experience with us. Your feedback will be communicated to our product team, who are continuously seeking ways to enhance our products. Should you have any further feature requests or additional feedback, please don’t hesitate to reach out to us at hello@fellowproducts.com.
-The Fellow Team
Kyle Wilson
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Bricky High Score: 63
Written by a customer while visiting Fellow
Customer Rating
5
Carter wide mug
on August 22, 2024
Posted by: Elliott
The Carter wide is my favorite! I love the size and feel of the mug, easy to clean, and the taste quality of my drink due to the ceramic lining inside makes LFG.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Let Simple Win
on August 19, 2024
Posted by: E
These are superior to any travel mug or thermos we've used for one very specific reason: simplicity. This mug is genuinely that: a cup. It has a reasonably secure screw top lid so you can get your beverage from one place to another, and then you remove that lid and have a NORMAL (insulated) cup. No moving parts that inevitably fail, no weird button or locking mechanism, just... Cup with Lid. Far more pleasant to drink from and less finicky to use and clean.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Versatile
on August 15, 2024
Posted by: PBentley
Love the mugs, always have, always will! Of course they are great for hot coffee but to be honest, even better for iced coffee, also super great for an iced cold beer…stays cold from the first sip to the last!
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Well designed and so attractive
on August 7, 2024
Posted by: Susan111
Carter Mugs are one of my favorite coffee tumblers. The design really catches everyone's eyes. I have so many compliments on my Carter mugs.
Written by a customer while visiting Fellow
Customer Rating
5
Great mug - especially paired with the Stagg dripper
on August 6, 2024
Posted by: MS1727
This is the third Carter Wide Mug that I have owned. They are great mugs. I use it with a Fellow Stagg dripper - it's a perfect match. I like the wide mug because it is shorter than the regular mug, and I feel like I won't tip it over as I make coffee. I like the ceramic coating - which definitely maintains the true flavor of the coffee and is really easy to clean. I highly recommend it!
I would recommend this to a friend!
Written by a customer while visiting Fellow