Customer reviews from sharkninja.com
Ninja - Fireside360 Outdoor Heater & Fire Pit - Black
Average customer rating
4.7
(227 Reviews)
Rating breakdown 227 reviews
5 Stars
186
4 Stars
25
3 Stars
4
2 Stars
5
1 Star
7
85%of customers recommend this product.
(
35 out of
41)
Customer Reviews for Ninja - Fireside360 Outdoor Heater & Fire Pit - Black
Customer Rating
5
Great, warm fire pit
on November 23, 2025
Posted by: stephnagy_4078
[This review was collected as part of a promotion.] The Ninja Fireside 360 is an outstanding addition to any outdoor space. It delivers strong, even 360° heat, looks sleek and modern, and the smokeless design makes every gathering more enjoyable. It’s easy to use, simple to clean, and built to last.
My family and pup loves it, and it’s quickly become our favorite way to enjoy evenings outside. Highly recommended!
Written by a customer while visiting sharkninja.com
Customer Rating
5
on November 23, 2025
Posted by: LarrynCheryl
We're really enjoying our new gas firepit. Really throws out a lot of heat and the flame is awesome too.
Written by a customer while visiting sharkninja.com
Customer Rating
2
Great performance with frustrating cosmetic damage
on November 22, 2025
Posted by: James L.
from Tipp City, Ohio
Gender:Male
This replaced our Solo Stove in our pergola. The ease of use, heat output and styling is fantastic! However our Ninja 360 came with a noticeable dent and scratch on the outside that significantly detracts from the style. So be sure to double yours for defects upon receiving.
Response from sharkninja.comBy SharkNinja, November 24, 2025
Hello,
Thank you for taking the time to leave a review.
We're devastated you had to experience this, it sounds really inconvenient. If you need any further assistance with your product, please don’t hesitate to reach back out to our team at 1-800-365-0135.
Our team is available:
📞 Monday–Friday: 9 a.m. – 9 p.m. ET
📞 Saturday: 9 a.m. – 6 p.m. ET
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're devastated you had to experience this, it sounds really inconvenient. If you need any further assistance with your product, please don’t hesitate to reach back out to our team at 1-800-365-0135.
Our team is available:
📞 Monday–Friday: 9 a.m. – 9 p.m. ET
📞 Saturday: 9 a.m. – 6 p.m. ET
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Easy to use!
on November 22, 2025
Posted by: Boggus
from Magnolia, TX
Gender:Male
Love it! Replaced an existing table top patio flame heater and this Ninja (karate chops) outperforms and actually provides heat!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great reach
on November 20, 2025
Posted by: erical60f7_2855
[This review was collected as part of a promotion.] This heater is perfect for our back patio! It has a good reach and I enjoy the ability to control the temperature. The heater is the perfect size for the area we have it.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love itttt!!!
on November 19, 2025
Posted by: quyend8_5619
[This review was collected as part of a promotion.] I'm absolutely loving my Ninja Fireside360 Outdoor Heater & Fire Pit! It's been a total game-changer for our backyard hangouts. The heat is so warm and cozy, and the fact that it's smokeless is a huge plus - no more dealing with annoying smoke in our eyes or clothes.
Assembly was a breeze, and it's super easy to use. I love that it comes with a top cover, too, which makes cleanup a snap. We've had it for a few weeks now, and it's already gotten tons of use. Whether we're roasting marshmallows or just chillin' with friends, this thing is the bomb.
Highly recommend giving it a shot if you're looking to level up your outdoor space!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Amazing
on November 19, 2025
Posted by: tenicer_1207
[This review was collected as part of a promotion.] This Ninja Fireside360 is absolutely amazing I live in Chicago and our winters can be brutal but this outdoor heater allows me and my family to still go out in the backyard in the winter months it’s light in weight it’s very portable you will need a propane tank for it it’s very easy to hook up and set up it definitely keeps us nice and warm in the backyard in the winter months
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love!!
on November 18, 2025
Posted by: margaritab5986_7705
[This review was collected as part of a promotion.] I absolutely love this product! The Ninja Fireside360 has completely changed how we enjoy our outdoor space. It heats up fast, the flames look beautiful, and the fact that it’s smokeless is a huge plus—no more smelling like a campfire after sitting outside.
It creates such a cozy, warm bubble around us, and the heat actually reaches you (not like those heaters you barely feel). It’s super easy to use, the controls are simple, and it feels really safe and sturdy.
Honestly, it makes every night outside feel special. Perfect for cool evenings, relaxing, or just setting a nice vibe. If you’re thinking about getting it, do it—you will love it as much as I do!
Written by a customer while visiting sharkninja.com