Customer reviews from sharkninja.com
Ninja - Fireside360 Outdoor Heater & Fire Pit - Black
Average customer rating
4.8
(183 Reviews)
Rating breakdown 183 reviews
5 Stars
157
4 Stars
19
3 Stars
1
2 Stars
4
1 Star
2
93%of customers recommend this product.
(
25 out of
27)
Customer Reviews for Ninja - Fireside360 Outdoor Heater & Fire Pit - Black
Customer Rating
5
Perfect for all seasons - incredibly happy with th
on December 4, 2025
Posted by: lipsticksandtricks_4692
[This review was collected as part of a promotion.] I was gifted the Fireside 360 Outdoor Heater and Fire Pit + Top Cover Bundle from Influenster and Ninja in exchange for my honest review. I couldn’t be more happy with this! Heater and fire pit in one sleek unit. It’s perfect for all seasons, in all climates. Fireside can really kick off a lot of warmth, but the dial allows you to increase/decrease the flame/heat very easily. Having the three different settings (flame, heater, or both flame and heater in unison) gives you warmth and sets a beautiful mood, as well. The flame mode radiates less heat, so it will be great for summer use.. friends, drinks and snacks by the fire. Now that it’s winter, the we’ve been using the heater mode along with the flame, which provides both warmth and ambiance. The circular shape of the unit allows for heat to be dispersed in 360 degrees, so everyone receives equal warmth.
I noticed a lot of people were struggling with the ignition, but if you follow the instructions, it’s very simple. Push in dial lightly and turn counterclockwise to the line, push dial in completely and hold for 10 seconds while you light the pit. Same process for the heater. This beats a traditional wood fire pit because Fireside omits the ashes and smoke that cling to your clothes and hair. The ceramic stones (included) are smooth and look elegant in the pit, itself. It also comes with a AAA battery, which is needed for the ignition panel. The stainless steel rim of the pit is showing a bit of blue and gold from the heat, and I think this patina looks beautiful. The unit is very light and easy to move, especially without a propane tank inside.
I received the package with the hard cover and it’s great for keeping the unit clean when not in use. This coverage keeps the integrity of the stones and keeps leaves and dust out of the pit. The unit is made with weather resistant material and has held up well, but as a precaution, I never leave it out in the rain.
Overall, super stoked about the Fireside 360. Definitely worth it, and would definitely recommend. My friends and family love it. I can’t believe I was without this for so long.
Written by a customer while visiting influenster.com
Customer Rating
5
Amazing, easy to use!
on December 4, 2025
Posted by: saral215_3704
[This review was collected as part of a promotion.] This heater is amazing! It’s set up in my front porch so I can sit in comfort while my kiddos play in the snow and the cold. It was perfect on Halloween to stay comfy while handing out candy and hanging with the neighbors. Two different warming options super easy to set up and strong and sturdy to withstand weather.
Written by a customer while visiting influenster.com
Customer Rating
5
Beautiful unit, gives off great amount of heat!!!
on December 4, 2025
Posted by: Val66666
from Ocala Florida
Gender:Female
I bought this and received it in the last three days and it set up very easily is extremely well built and easy to use! It lit up first time I tried. It gives off an extreme amount of heat when you have both burners going, which is exactly what I was looking for. If you’re looking for a heater, as well as something that has some ambience with the fire, this is your product, very nice. I am very happy with my purchase. !
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Easy to use and easy to store fire pit and heater!
on December 4, 2025
Posted by: torih129_9220
[This review was collected as part of a promotion.] We are in the middle of moving and can't wait to fully use this on tge deck of the new pool! It was so easy to inbox and put together. I actually did it by myself. It is easy to store and has been ok storing outside on our deck. It's light enough we can move it to our upper deck to use. It lit easily and heated up quickly. Now that it's getting colder, we can't wait to use this often. Very happy with it! Love the cover. I'm going to add the soft cover soon.
Written by a customer while visiting influenster.com
Customer Rating
5
Nice but it’s takes up a lot of space
on December 4, 2025
Posted by: angelinaa478f_5093
[This review was collected as part of a promotion.] I love it but it is kinda heavy. I love the look of it and how good it works. It is perfect to use as it gets dark out since it gets colder. It definitely works and would recommend.
Written by a customer while visiting influenster.com
Customer Rating
4
Real 360 degree heat
on December 5, 2025
Posted by: Vern31
from Henrico VA
Gender:Male
I love how it heats up but the battery compartment is not user friendly and could be a lot easier to use to put a battery in for the striker
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great Product
on December 5, 2025
Posted by: StuS
from Dutchess County
Gender:Male
Terrific piece of equipment. Super hot. EZ to use. Great for long or short stints outside in rhe cold. We bought one for our friends as a gift too. Everyone loves this!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com