Customer reviews from sharkninja.com
Ninja - Fireside360 Outdoor Heater & Fire Pit - Black
Average customer rating
4.7
(227 Reviews)
Rating breakdown 227 reviews
5 Stars
186
4 Stars
25
3 Stars
4
2 Stars
5
1 Star
7
85%of customers recommend this product.
(
35 out of
41)
Customer Reviews for Ninja - Fireside360 Outdoor Heater & Fire Pit - Black
Customer Rating
5
Fabulous patio item for quick and easy warmth and
on November 2, 2025
Posted by: ml115_8019
[This review was collected as part of a promotion.] The Ninja Fireside 360 is fulfilling my dreams of a no-hassle “fire pit” experience. I get a warm and toasty outdoor seating area, and don’t have to collect wood, work hard to start a fire, and worry about the embers after we’ve turned in for the night. The Fireside 360 puts out a lot of heat from the outer ring, and has the visual of a cozy fire at the top among the coals.
Assembly was simple. It seems very sturdy and durable, I would expect it to last a long time. My only “con” is that it is not at all portable - once I put a propane tank in it, I can’t lift it - so you’ll need a cover for it for sure (it will be sitting out in all weather).
Written by a customer while visiting sharkninja.com
Customer Rating
4
Effective and sleek-looking outdoor heater & fire
on November 1, 2025
Posted by: judim_2539
[This review was collected as part of a promotion.] The Ninja Fireside360 has transformed our backyard evenings.
The three modes (flame only / heat only / both) give you incredible flexibility depending on the weather, mood, or company.
When both flame+heat are engaged, the unit boasts up to 80,000 BTUs of combined heat & flame — powerful enough to warm a larger group, and it truly lives up to the “360-degree” warmth promise.
One of the biggest advantages: it’s virtually smokeless. No more shifting chairs away from a sneaky smoke puff, no ash cleanup, and no lingering smoky odor on clothes. That alone makes it vastly more pleasant than a traditional wood fire pit.
Setup and control are super user-friendly. The simple dial control means turning it on/off and adjusting flame are a snap.
The big downside is that a full propane tank will only last 5 hours if the heat and flame are on high, 14 hours if the heat and flame are on low or 28 hours with low flame and no heat.
The three modes (flame only / heat only / both) give you incredible flexibility depending on the weather, mood, or company.
When both flame+heat are engaged, the unit boasts up to 80,000 BTUs of combined heat & flame — powerful enough to warm a larger group, and it truly lives up to the “360-degree” warmth promise.
One of the biggest advantages: it’s virtually smokeless. No more shifting chairs away from a sneaky smoke puff, no ash cleanup, and no lingering smoky odor on clothes. That alone makes it vastly more pleasant than a traditional wood fire pit.
Setup and control are super user-friendly. The simple dial control means turning it on/off and adjusting flame are a snap.
The big downside is that a full propane tank will only last 5 hours if the heat and flame are on high, 14 hours if the heat and flame are on low or 28 hours with low flame and no heat.
Written by a customer while visiting sharkninja.com
Customer Rating
4
works great
on October 31, 2025
Posted by: toby6
Gender:Male
[This review was collected as part of a promotion.] Love it but they did send me the wrong color. Maybe they can make it right somehow without me returning the unit.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Nice heater
on October 31, 2025
Posted by: anhp31_8282
[This review was collected as part of a promotion.] I’m really happy with it. It worked well. It heats up fast and give off a nice, warmth , perfect for chilling evenings outside, and winter time coming. Looks beautiful and cozy vibe. I like that it’s easy to switch between heater and fire pit mode, and the setup was simple. It feels sturdy and safe to use, and cleaning is easy too. Totally worth it!!
Written by a customer while visiting sharkninja.com
Customer Rating
5
So easy to use!
on October 31, 2025
Posted by: annamichellet3_8981
[This review was collected as part of a promotion.] This is an amazing addition to my deck! I love how easy it is to use and how warm and toasty it lets us be outside! I really like that you can choose to have a flame or not! I think it’s safer than traditional fire pits with little kids running around. It was so easy to get up and started for the first time! We will be using it a ton this fall/winter!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Very durable
on October 30, 2025
Posted by: yureslies_4767
[This review was collected as part of a promotion.] The Ninja Fireside 360 is a compelling outdoor heater/fire-pit that goes beyond just ambiance: it offers high heat output, multi-mode operation (flame + radiant heater), good safety precautions, and durability suitable for seasonal outdoor use. If you’re looking to extend your outdoor season and want a more serious heating element (rather than just a decorative fire pit), this is a strong choice.Assembly is not overly complex compared to many outdoor fire-pits/heaters, but expect some moderate effort and some initial set-up/checks.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Ninja Fireside 360
on October 30, 2025
Posted by: tiffanym494_9664
[This review was collected as part of a promotion.] I absolutely love this heater! There was nothing to assemble except for putting the propane tank in it. It definitely puts off a lot of heat and is adjustable so you can choose how much flame you want. It’s got some weight to it and it’s super sturdy. Would highly recommend.
Written by a customer while visiting sharkninja.com
Customer Rating
5
The best fire pit I've ever owned!!!
on October 30, 2025
Posted by: Jimmy916
from Pennsylvania
Gender:Male
It was delivered today a day before schedule. The fireside 360 was packed great and easy to unpack. Easy to set up less the 10 minutes unpacked places stones in the top installed propane tank and turned on. The rocks were not like your typical lava rocks very nice round shape. The temperature was in the high 30s and windy I do have it under gazebo with sides one side was open I started it on high and within 3 minutes had to turn it down too low because it got too hot. I have had quite a few fire pits over the years both gas and wood and this is by far the best I have had so far it looks better and definitely heats better than anyone I've ever used. I was warm from head to toe. If I am able to I will update this review in 6 months.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com