Customer reviews from sharkninja.com
Ninja - Fireside360 Outdoor Heater & Fire Pit - Black
Average customer rating
4.7
(227 Reviews)
Rating breakdown 227 reviews
5 Stars
186
4 Stars
25
3 Stars
4
2 Stars
5
1 Star
7
85%of customers recommend this product.
(
35 out of
41)
Customer Reviews for Ninja - Fireside360 Outdoor Heater & Fire Pit - Black
Customer Rating
5
Great fire pit and heater.
on November 10, 2025
Posted by: jarka_3136
[This review was collected as part of a promotion.] Great fire pit, very easy to use , it warms up very quickly and gives lot of heat. Looks very nice , it will compliment any patio . Looks modern and very sleek
No any annoying smoke and base is cool to touch for safety around kids. Doesn't come with the propane tank, but that's not big deal.
No any annoying smoke and base is cool to touch for safety around kids. Doesn't come with the propane tank, but that's not big deal.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Ninja fire pit
on November 10, 2025
Posted by: Mimie
I bought this 3 weeks ago and we love it. The gas will freeze up if used too long. You can feel the heat when you are sitting by iy
Written by a customer while visiting sharkninja.com
Customer Rating
3
Not too big
on November 9, 2025
Posted by: sophiat1_9401
[This review was collected as part of a promotion.] It’s not cold enough to use where I’m at. But I’m excited for when the time comes. Comes with instructions and set up seems easy enough. It’s not too heavy so easy for me to move around depending on where I want it.
Response from sharkninja.comBy SharkNinja, November 11, 2025
Hello there,
Thank you for taking the time to leave a review.
We're glad to hear you're excited to start using the product when the weather allows. It’s great to know that setup was straightforward and that the lightweight design makes it easy to move around. When the time comes, we hope it exceeds your expectations! If you ever have questions or need support, we’re here for you.
Kind Regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're glad to hear you're excited to start using the product when the weather allows. It’s great to know that setup was straightforward and that the lightweight design makes it easy to move around. When the time comes, we hope it exceeds your expectations! If you ever have questions or need support, we’re here for you.
Kind Regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Easy to use and get heat!
on November 9, 2025
Posted by: stephshep529_1019
[This review was collected as part of a promotion.] This fireside dual heater is a very convenient product to own. It not only can be used as an aesthetically pleasing fire pit that gives off great heat, but it also can be a flameless heater. It is lightweight and easy to port around and move and keep in storage when not in use. You have the ability to have a flame on or just have the heater going. It takes a normal size propane tank and three AAA batteries. A great product from ninja that works great gives off excellent heat and is aesthetically pleasing.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Easy to set up. Puts out a lot of heat.
on November 8, 2025
Posted by: wincit_4373
[This review was collected as part of a promotion.] This was so easy to get going! I am terrible at following instructions. I just threw in the battery and the propane can in and then it’s ready to go. I didn’t have to hold the ignition on for long. It lit immediately.
Gives out a lot of heat, we have top and bottom on low and apparently it will last 8 hours. We have a patio heater but this one definitely looks better than the typical patio heater. So far this is a hit. I can’t wait to have friends around!
Written by a customer while visiting sharkninja.com
Customer Rating
5
10/10 Highly recommend!
on November 7, 2025
Posted by: alisont73_6878
[This review was collected as part of a promotion.] We’ve been really impressed with the Ninja Fireside 360. First of all, it looks good. It has a clean, modern vibe, so it doesn’t look bulky or out of place on the patio. But the best part is the heat output. With the circular heat mode, you can actually feel the warmth all the way around the pit and you don’t have to sit directly on top of it to stay warm. The built-in heater plus the fire together is what makes it such a game changer.
One thing to note: the metal grates do get hot, so just be mindful with little hands or pets around. But overall, it’s easy to use, puts on a really nice flame, and keeps everyone comfortable. We’ve already used it just sitting around the fire, watching tv and making smores. 10/10 Highly recommend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
It works so its worth the price
on November 7, 2025
Posted by: Groomer42
from Fort Worth, TX
Gender:Male
It's unique in that it is the only product available that can provide heating that goes lateral. All the others just have heat going vertical, unless they add some kind of heat deflector. It is better than the radiant heaters that are on a tall stand because their heat is too high up. It is a propane hog, but if you want heat-you gotta burn fuel. It's small and light enough for us to take with our RV when camping, which is great because so many campgrounds have open fire restrictions. For patios it great because there is no smoke. When sitting in a chair, it will warm your legs which is a big feature that people that are used to wood campfires really want. Warning though: be careful around it. If you back up to it, you can easily burn your butt. Yes, it's expensive. But it delivers results. You can spend less on the little propane pits but they don't deliver. So in essence, you've wasted your money. It seems to have good build quality so it should last a good while.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Nice alternative to wood burning!
on November 6, 2025
Posted by: VA Deck Guy
from VA
Gender:Male
Exceeds expectations. Nice to have an option when solo stove prep, supervision, and clean-up seem overwhelming. Ignite and relax, it's CLEAN, FAST, and worry free. Perfect when you want a brief respite on the deck, without the commitment after starting a wood burning alternative. Well done NINJA!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com