Customer reviews from sharkninja.com
Ninja - Crispi Microwave and Air Fryer with FusionCrisp Technology - Black / Stainless Steel
Average customer rating
4.7
(150 Reviews)
Rating breakdown 150 reviews
5 Stars
118
4 Stars
22
3 Stars
5
2 Stars
2
1 Star
3
97%of customers recommend this product.
(
65 out of
67)
Customer Reviews for Ninja - Crispi Microwave and Air Fryer with FusionCrisp Technology - Black / Stainless Steel
Customer Rating
5
My New Favorite Kitchen Appliance!
on July 26, 2026
Posted by: OksanaF
[This review was collected as part of a promotion.] I made French fries and chicken wings in the Ninja Crispi, and both turned out delicious! The fries came out crispy on the outside and fluffy on the inside, while the wings were juicy with perfectly crispy skin. Everything cooked evenly and much faster than I expected. Cleanup was easy too. I'm really happy with it and can't wait to try more recipes!
Written by a customer while visiting sharkninja.com
Customer Rating
5
He has it all.
on July 26, 2026
Posted by: DeysiDanielaN
[This review was collected as part of a promotion.] I am so excited about this appliance that I arrived to solve the kitchen, it is easy to install and its functions are very quick to understand, I love that I can heat from a coffee to prepare a complete meal super fast, the truth is its performance is 10 out of 10 and the quality is very good 👌 and with a power that makes the meals ready in record time.
Written by a customer while visiting sharkninja.com
Customer Rating
1
on July 22, 2026
Posted by: Anonymous
Something else to go in the basement, cabinet,or, pantry because I can't sand anything on my cabinet and you can't mount it above the stove
Response from sharkninja.comBy Ninja Kitchen, July 24, 2026
Hi Rhonda,
Thanks for taking time to leave your review.
We're sorry to hear that the placement options for the Ninja Crispi Microwave have not suited your space. You are correct, this microwave is suitable for countertop use only, and is not intended for built-in installation, use inside a cabinet, cubby, or above the range. Proper airflow is essential, so the unit should be placed on a level, non-combustible surface with the required clearances around it. We appreciate you sharing your experience, as feedback like yours helps us continue to improve our products and better inform customers before purchase.
Kind Regards,
Ninja Kitchen
Thanks for taking time to leave your review.
We're sorry to hear that the placement options for the Ninja Crispi Microwave have not suited your space. You are correct, this microwave is suitable for countertop use only, and is not intended for built-in installation, use inside a cabinet, cubby, or above the range. Proper airflow is essential, so the unit should be placed on a level, non-combustible surface with the required clearances around it. We appreciate you sharing your experience, as feedback like yours helps us continue to improve our products and better inform customers before purchase.
Kind Regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
3
Works well, but bulky and doesn’t fit nicely in kitchen
on July 21, 2026
Posted by: HaleyC
[This review was collected as part of a promotion.] This ninja crispi microwave and air fryer is an interesting idea, but it's hard to see how it would fit into most homes. My home already has a microwave built in to a cabinet, but this couldn't replace that location due to the venting requirements above and behind the unit. Otherwise it's quite large but it fits on the counter, albeit duplicating the microwave utility. I've used this for air frying, fusioncrisping, and microwaving. I still get a bit paranoid when microwaving to double check im not using the air frying tray that isn't microwaveable, and the fact this tray is fine for fusioncrisp even though that's part microwave is confusing to me. I've used the air fryer the most, and I really like the glass tray and metal insert instead of plastic, but the downside is that the glass tray is pretty heavy and takes me two oven-mitted hands to remove from the air fryer. It slides out most of the way with a little tilt function so you can stir/move the food around, since shaking isn't feasible with the heavy glass. I've still found it hard to get in there to redistribute the food though and wish there was an easier way to reach the back of the tray without fully taking it out. It air fries pretty well but has been a learning curve to get the temperature and timer right. It is pretty loud when running and the fan vents out the top/back, so I set it up near my range hood to actually vent out of the kitchen- but this isn't an ideal location for the air fryer. I think this could be a great device for someone who needs a microwave and an air fryer, but I feel like most people already have a microwave so wouldn't want to replace it (and may need to reorganize/remodel the kitchen to do so), and I prefer the toaster oven/air fryer combo more as a toaster is a smaller more replaceable kitchen appliance.
Response from sharkninja.comBy SharkNinja, July 23, 2026
Hi Haley,
Thank you for taking the time to leave a review.
We're disappointed to hear that the Crispi Microwave hasn't fully met your expectations. We appreciate you taking the time to share such detailed feedback regarding the size, venting requirements, tray design, noise level, and overall usability of the product. It's great to hear that you've enjoyed features such as the glass cooking container and the air frying performance, but we understand your concerns about the weight of the tray, the learning curve involved with cooking settings, and the challenges of incorporating the unit into a kitchen that already has a built-in microwave. We also appreciate your thoughts regarding the air fry and FusionCrisp accessories and how the differences between them may be confusing during use. Feedback like yours is incredibly valuable, and we'll be sure to share your experience with the relevant teams for review as we continue to improve our products and customer experience.
If you need any further assistance or have any suggestions, please don't hesitate to reach out to our Customer Service team at:
https://support.sharkninja.com/contact-us
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're disappointed to hear that the Crispi Microwave hasn't fully met your expectations. We appreciate you taking the time to share such detailed feedback regarding the size, venting requirements, tray design, noise level, and overall usability of the product. It's great to hear that you've enjoyed features such as the glass cooking container and the air frying performance, but we understand your concerns about the weight of the tray, the learning curve involved with cooking settings, and the challenges of incorporating the unit into a kitchen that already has a built-in microwave. We also appreciate your thoughts regarding the air fry and FusionCrisp accessories and how the differences between them may be confusing during use. Feedback like yours is incredibly valuable, and we'll be sure to share your experience with the relevant teams for review as we continue to improve our products and customer experience.
If you need any further assistance or have any suggestions, please don't hesitate to reach out to our Customer Service team at:
https://support.sharkninja.com/contact-us
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Hands down, best kitchen appliance ever
on July 18, 2026
Posted by: AmandaT
[This review was collected as part of a promotion.] I’m blown away by the Ninja Crispi Microwave and Air Fryer combination with FusionCrisp! I’ve used air fryers before but this does NOT heat up the kitchen like others. It so quiet, has a ton of pre-set features and the booklet that came with it was so helpful to learn the new technology. I made shrimp in just 7 minutes, no hassle! Perfectly cooked and not dry! Very happy with this product and cannot wait to explore with more recipes!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Technology and quality in your home
on July 18, 2026
Posted by: RosaB
[This review was collected as part of a promotion.] The design of this Ninja microwave left me speechless. You feel and see modernity mixed with high technology. It is a large microwave, so it is not appropriate for small spaces. I could notice the excellent quality since I opened the box, all the details, no matter how small they are, feel amazing. It doesn't make any noise, the first thing I prepared was some popcorn and you don't feel any annoying noise. Its cleaning looks quite simple, we'll see as I use it more. It has an air fryer, crisp and microwave function, all in one and it's great. It is undoubtedly a product that I recommend if you love novelty and high technology.
Written by a customer while visiting sharkninja.com
Customer Rating
5
A total game-changer for my kitchen that saves tons of space!
on July 18, 2026
Posted by: KateG
[This review was collected as part of a promotion.] I absolutely love this appliance! It has replaced both my old microwave and air fryer, saving so much counter space. The FusionCrisp technology works like magic - food comes out perfectly hot and crispy, not soggy at all.
Written by a customer while visiting sharkninja.com
Customer Rating
4
Different but better!
on July 18, 2026
Posted by: GabrielleL
[This review was collected as part of a promotion.] There are a few things to know before you consider this Crispi Microwave and Air Fryer. First, there’s a learning curve. Without the touchpad you usually have with a microwave, setting the timer takes getting used to. I did accidentally start it more than once. You also need to remember to push the air fryer button because microwave is the default . I should add that the glass pan is very heavy and you’ll need to use two hands with it. All of that being said, once I got used to this, I fell in love. Hands down, it’s the most powerful microwave I’ve ever used. In addition, the air fryer gave food the best texture I’ve ever gotten in an air fryer. It’s fantastic. I also love the Fusion Crisp for heating up leftovers. Make sure to watch the video for that because it explains everything much better than the instruction booklet does. This is a fantastic appliance and if you’re willing to take the time to adjust to its differences, I think it’s absolutely worth it!
Written by a customer while visiting sharkninja.com