Customer reviews from sharkninja.com
Ninja - Crispi Microwave and Air Fryer with FusionCrisp Technology - Black / Stainless Steel
Average customer rating
4.7
(166 Reviews)
Rating breakdown 166 reviews
5 Stars
131
4 Stars
23
3 Stars
5
2 Stars
3
1 Star
4
96%of customers recommend this product.
(
76 out of
79)
Customer Reviews for Ninja - Crispi Microwave and Air Fryer with FusionCrisp Technology - Black / Stainless Steel
Customer Rating
5
Quality product
on October 25, 2026
Posted by: Joesr.
Works great . Seems like a quality product so far.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Posted by: Ziny
from California
Gender:Female
Verified Purchase:Yes
The air fryer function weirdly. When I air fry the cheese, it doesn’t melt but give this drying effect. Which is a bit suprising. Otherwise I would just purchase the microwave and air fryer separately
Response from sharkninja.comBy SharkNinja, SharkNinja, October 18, 2026
Hello Ziny,
Thank you for sharing your feedback.
We're truly sorry the air fry results haven't been what you expected, especially when foods like cheese are drying out instead of melting properly. We can understand why that would leave you questioning whether a separate microwave and air fryer might have been a better fit. What you're describing doesn't sound quite right, and we'd love to look into it and see how we can help. Please give us a call using the contact number in the link below. We'll need a few additional details and may ask for some photos so we can better understand what's happening and support you further.
https://support.sharkninja.com/contact-us
Kind regards,
SharkNinja
Thank you for sharing your feedback.
We're truly sorry the air fry results haven't been what you expected, especially when foods like cheese are drying out instead of melting properly. We can understand why that would leave you questioning whether a separate microwave and air fryer might have been a better fit. What you're describing doesn't sound quite right, and we'd love to look into it and see how we can help. Please give us a call using the contact number in the link below. We'll need a few additional details and may ask for some photos so we can better understand what's happening and support you further.
https://support.sharkninja.com/contact-us
Kind regards,
SharkNinja
Written by a customer while visiting sharkninja.com
Posted by: BruceO
from Knoxville Tn
Gender:Male
Verified Purchase:Yes
loving this microwave. Out of all the microwaves we have had this one truly works. Every preset on this works. When you defrost it will defrost not partially cook your food. Heats evenly and toasts and crisps very well.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Posted by: Cheryl r
from Prince George Va
Gender:Female
Verified Purchase:Yes
It is fast and easy to use love it would recommend if you need a new microwave
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great Microwave, Great Air Fryer, size of one
on October 10, 2026
Posted by: balloman
from Brooklyn, NY
Gender:Male
I bought this about a month ago, and honestly, it does everything I need it to do. It's probably not the greatest air fryer, but it satisfies my usage, and it's more compact than I would expect, and I live in a small space.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Space saving
on October 5, 2026
Posted by: Triciachef
from UK
Gender:Female
Just got this so far it as been good purchased it has needed a new microwave so saves on worktop space ( I have set my other ninja airfryer up in garage) as I don’t want to part with it , but I’m hoping I won’t need to use it , only potential problem I can see at the moment is warming up smaller portions on fusion setting with the dish being so large hoping to come up with a solution for this
Also would be good if they sold a spare dish so if you have food in it you have a spare it is space saving when you replace multiple appliances but it is large and it’s taking me some time getting used to the size of it on my worktop it will s higher , loving the extra preparation space though
Also would be good if they sold a spare dish so if you have food in it you have a spare it is space saving when you replace multiple appliances but it is large and it’s taking me some time getting used to the size of it on my worktop it will s higher , loving the extra preparation space though
Response from sharkninja.comBy SharkNinja, October 13, 2026
Hi Tricia,
Thank you for taking the time to leave a review.
We're sorry to hear that you're still adjusting to the size of the Ninja Crispi Microwave and finding smaller portions a bit challenging on the Fusion setting. We're glad it's helping save counter space and that you're enjoying the extra prep space. We also appreciate your suggestion for an additional dish and will share your feedback with our product development team.
If there's anything we can assist you with, please use the link below to contact us.
https://support.sharkninja.com/contact-us
Kind regards,
SharkNinja US
Thank you for taking the time to leave a review.
We're sorry to hear that you're still adjusting to the size of the Ninja Crispi Microwave and finding smaller portions a bit challenging on the Fusion setting. We're glad it's helping save counter space and that you're enjoying the extra prep space. We also appreciate your suggestion for an additional dish and will share your feedback with our product development team.
If there's anything we can assist you with, please use the link below to contact us.
https://support.sharkninja.com/contact-us
Kind regards,
SharkNinja US
Written by a customer while visiting sharkninja.com
Posted by: Mistine
from Ohio
Gender:Female
Verified Purchase:Yes
Great appliance, it replaced my microwave and air fryer and cooks food amazing, no more soggy microwave food!!! it’s heated through and what’s to be crispy is crispy. Food is unbelievable hot and tasty
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
on September 30, 2026
Posted by: Harrybear
from Virginia
Gender:Female
This customer did not provide a text review.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com