Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
5
Just got my new Samsung A16 & I LOVE IT!
on February 9, 2025
Posted by: Grammy
[This review was collected as part of a promotion.] While I'm not techy and takes me awhile to learn all this new stuff, I'm so happy when I figure stuff out bc it makes things easier or better. It has "seamless actions across apps" that can easily glide from one device to another too.
I LOVE playing video games on it too bc everything is so clear and easy to see.
It's not an expensive phone but it does everything I need it to and more!
I would highly recommend this phone to older people.
I LOVE playing video games on it too bc everything is so clear and easy to see.
It's not an expensive phone but it does everything I need it to and more!
I would highly recommend this phone to older people.
Value
5
Response from Samsung USBy R&R, May 16, 2025
Hey Grammy,
Your excitement is contagious, and we love to hear it! The Galaxy A16 5G is built to bring simplicity and power together, whether you are gaming, staying connected, or just exploring something new. Seamless multitasking and clear display make it a fantastic fit for users of all comfort levels. You’ve made a fantastic choice; glad to hear it’s working just as it should. We appreciate your trust in Samsung!
-Ty
Samsung Support
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Your excitement is contagious, and we love to hear it! The Galaxy A16 5G is built to bring simplicity and power together, whether you are gaming, staying connected, or just exploring something new. Seamless multitasking and clear display make it a fantastic fit for users of all comfort levels. You’ve made a fantastic choice; glad to hear it’s working just as it should. We appreciate your trust in Samsung!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
3
Taking some time
on February 9, 2025
Posted by: Love2talk
[This review was collected as part of a promotion.] I just got this phone I don't like the fingerprint on the side of the phone I have gotten to use the voice easeer or the cross line of apps it comes with yet but this isn't a fav for me ... I'll prob change it in the 3 months to the s 25 ultra when the time comes I prob won't win but I wanted to say what I thought of this phone anyways
Value
3
Response from Samsung USBy R&R, February 11, 2025
Hello Love2talk,
Thank you for sharing your experience with the Galaxy A16 5G. We are excited to inform you about the many enhancements included in the updated Galaxy A16. One notable feature is the fingerprint sensor integrated into the power button, which makes unlocking your phone faster and more convenient. Additionally, we have expanded our Galaxy AI features with the Galaxy S25 Ultra. The new Galaxy S25 allows you to translate conversations in real time and includes a voice eraser feature for your videos. With Audio Eraser, you can eliminate distracting background noise, allowing you to focus on what's important. You can fine-tune your audio using six categories: voice, music, noise, crowd, nature, and wind. We invite you to explore all these wonderful options and more through the link below. We're excited for you to discover all the new features of your Galaxy A16 device. Thank you for reaching out and for choosing Samsung!
-Ty
Galaxy AI
https://www.samsung.com/us/galaxy-ai/
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Thank you for sharing your experience with the Galaxy A16 5G. We are excited to inform you about the many enhancements included in the updated Galaxy A16. One notable feature is the fingerprint sensor integrated into the power button, which makes unlocking your phone faster and more convenient. Additionally, we have expanded our Galaxy AI features with the Galaxy S25 Ultra. The new Galaxy S25 allows you to translate conversations in real time and includes a voice eraser feature for your videos. With Audio Eraser, you can eliminate distracting background noise, allowing you to focus on what's important. You can fine-tune your audio using six categories: voice, music, noise, crowd, nature, and wind. We invite you to explore all these wonderful options and more through the link below. We're excited for you to discover all the new features of your Galaxy A16 device. Thank you for reaching out and for choosing Samsung!
-Ty
Galaxy AI
https://www.samsung.com/us/galaxy-ai/
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Product easy to use
on February 8, 2025
Posted by: Irishguy92
[This review was collected as part of a promotion.] Effortless actions. Self explanatory. There's alot of great feautures now brief.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing over all function.
on February 8, 2025
Posted by: Nick2484
[This review was collected as part of a promotion.] I make calls, send texts, and stream and also play games.
Value
5
Response from Samsung USBy R&R, May 15, 2025
Hey Nick2484,
We enjoy hearing about the real-world performance of the Galaxy A16 5G. Designed for functionality and enjoyment, it's equipped to handle whatever your day throws at you. We're glad to know it suits your lifestyle so well! Thank you for choosing Samsung.
-Ty
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We enjoy hearing about the real-world performance of the Galaxy A16 5G. Designed for functionality and enjoyment, it's equipped to handle whatever your day throws at you. We're glad to know it suits your lifestyle so well! Thank you for choosing Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has same function of other a series
on February 7, 2025
Posted by: Yayast15
[This review was collected as part of a promotion.] Same features on A series and good product for people can't afford new phones
Value
5
Response from Samsung USBy R&R, May 14, 2025
Hey hey Yayast15,
Thanks for the kind words! The Galaxy A16 5G was created with users like you in mind, balancing performance, design, and versatility. Packed with all the essentials you have come to enjoy and love in a Galaxy A Series phone, plus some enhancements, it is the perfect choice for a device that can get it all done. Thank you for your glowing review. We appreciate you choosing Samsung!
-Ty
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Thanks for the kind words! The Galaxy A16 5G was created with users like you in mind, balancing performance, design, and versatility. Packed with all the essentials you have come to enjoy and love in a Galaxy A Series phone, plus some enhancements, it is the perfect choice for a device that can get it all done. Thank you for your glowing review. We appreciate you choosing Samsung!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent but not expensive
on February 7, 2025
Posted by: AdrielDaG
[This review was collected as part of a promotion.] The Samsung A16 5G is a smartphone that feels like it was designed with you in mind. With its stunning 6.5-inch FHD+ display, every photo, video, and message pops with vibrant colors. You’ll love how easy it is to scroll through your social feeds or binge-watch your favorite shows.
Life can get busy, but with the A16's impressive 5000mAh battery, you can count on it to last all day—even through those marathon video calls or late-night gaming sessions. And when it’s time to recharge, the fast-charging feature means you won’t be waiting around for long.
If you're passionate about photography, the quad-camera setup is a dream come true. Capture all your favorite moments in breathtaking detail, whether you're snapping sunset selfies or capturing candid shots at a family gathering. The 50MP primary camera and 12MP front camera ensure your memories look their absolute best.
With 6GB or 8GB of RAM and generous storage options, multitasking is a breeze, whether you’re juggling work apps or diving into your streaming services. Plus, the 5G connectivity ensures you're always connected at lightning speeds, perfect for sharing your life in real time.
The Samsung A16 5G seamlessly blends functionality and style, making it a fantastic companion for anyone looking to elevate their smartphone experience. It’s not just a device; it’s a gateway to connecting with the world around you.
I use my phone to work seamlessly as well as play video games from time to time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
First and foremost I love the 90 hrtz on the A ser
on February 7, 2025
Posted by: Youngak
[This review was collected as part of a promotion.] I think a galaxy device will work best with the galaxy economy system because everything connects seamlessly and everything flows well and I think if you have a galaxy device you should invest in the whole package including the buds, tabs and books. All these in your work arsenal you sure will get the job done and in time.
Value
4
Response from Samsung USBy R&R, April 30, 2025
Hello there Youngak,
We are glad you are enjoying the Galaxy A16 5G! This device is designed to make your life easier, faster, and more enjoyable. Samsung’s ecosystem allows for seamless connectivity and cross-device experiences. The Galaxy Ecosystem promotes a lifestyle that enhances comfort and convenience with Galaxy devices. For instance, thanks to app continuity, you can effortlessly switch between devices while working or communicating with others from anywhere. The Galaxy A16 5G also features a 90Hz refresh rate and a 6.7-inch FHD+ Super AMOLED display, adding to its appeal. If you want more information about app continuity, please check out the article “How to use Samsung Apps Continuity on Galaxy devices.” Thank you for taking the time to highlight your favorite features on the Galaxy A16 5G. Your support means a lot to us at Samsung!
What you can get with a Samsung Account | Samsung US
https://www.youtube.com/watch?v=xqxTELi92Sg
-Ty
Samsung Support
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We are glad you are enjoying the Galaxy A16 5G! This device is designed to make your life easier, faster, and more enjoyable. Samsung’s ecosystem allows for seamless connectivity and cross-device experiences. The Galaxy Ecosystem promotes a lifestyle that enhances comfort and convenience with Galaxy devices. For instance, thanks to app continuity, you can effortlessly switch between devices while working or communicating with others from anywhere. The Galaxy A16 5G also features a 90Hz refresh rate and a 6.7-inch FHD+ Super AMOLED display, adding to its appeal. If you want more information about app continuity, please check out the article “How to use Samsung Apps Continuity on Galaxy devices.” Thank you for taking the time to highlight your favorite features on the Galaxy A16 5G. Your support means a lot to us at Samsung!
What you can get with a Samsung Account | Samsung US
https://www.youtube.com/watch?v=xqxTELi92Sg
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
2
No good features it could have been a great phone
on January 25, 2025
Posted by: CaptainBama29
no wireless charge and only 4Gb of ram this phone is slow and sluggish I am going back to my Motorola stylus 5g
Response from Samsung USBy R&R, January 27, 2025
Hi CaptainBama29,
Thank you for your review of the Galaxy A16 5G! We appreciate your feedback and understand that the phone's features offer various ways to enhance your experience. You can enjoy super-smooth content viewing, whether for gaming or streaming, on the vibrant and detailed display.
There are several methods available for charging the phone:
- 15W Power Adapter (with or without cable)
- 25W PD Power Adapter (with or without cable)
- 25W Portable Battery
- USB Type-C cable
You can enable fast charging to help you quickly get back to your tasks. Maintaining good battery health is also crucial for your phone’s performance. Make sure your phone's software is up to date, and by optimizing your battery settings, you will notice a significant improvement in performance.
For more information on how to get the most out of your phone, please refer to the link provided below.
If you have any questions or need further assistance, our Samsung Support Team is here to help. We look forward to hearing from you, and thank you for choosing Samsung!
-Ty
https://www.samsung.com/us/support/answer/ANS10004653/
Samsung Support
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Thank you for your review of the Galaxy A16 5G! We appreciate your feedback and understand that the phone's features offer various ways to enhance your experience. You can enjoy super-smooth content viewing, whether for gaming or streaming, on the vibrant and detailed display.
There are several methods available for charging the phone:
- 15W Power Adapter (with or without cable)
- 25W PD Power Adapter (with or without cable)
- 25W Portable Battery
- USB Type-C cable
You can enable fast charging to help you quickly get back to your tasks. Maintaining good battery health is also crucial for your phone’s performance. Make sure your phone's software is up to date, and by optimizing your battery settings, you will notice a significant improvement in performance.
For more information on how to get the most out of your phone, please refer to the link provided below.
If you have any questions or need further assistance, our Samsung Support Team is here to help. We look forward to hearing from you, and thank you for choosing Samsung!
-Ty
https://www.samsung.com/us/support/answer/ANS10004653/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US