Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,134 Reviews)
Rating breakdown 5,134 reviews
5 Stars
3,181
4 Stars
1,139
3 Stars
506
2 Stars
165
1 Star
143
70%of customers recommend this product.
(
37 out of
53)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
4
My Black and White Review of the Galaxy A16 5G.
on February 27, 2025
Posted by: MrFixit
[This review was collected as part of a promotion.] I am an Android developer. I am also a beta tester. I own a business-based in consumer electronics and my customer base depends on me having an educated unbiased opinion when it comes to their next purchase. I have always personally preferred the Google pixel fine. Primarily because of the open source availability and the the user user interface operability. Personally, if I am giving an honest opinion, I've always told my customers that Samsung to me is like HP for a computer. They are great and cannot be beat if you're using them exactly for what they're made to be used for. But they were limited to the scope of the software. Even the unlocked version always seemed like it was full of bloatware because the Samsung software in and of itself was very restrictive and if it was not Samsung branded then the phone itself was not very user friendly when it came to trying to use it with peripheral devices Or even trying to look at it from a developer standpoint. Samsung is one of the most reliable, one of the most secure, and one of the best performing devices on the market, no matter which level of device you purchase. And the flagship device is always neck and neck with the flagship of other comparable brands. And the budget line is always very comparable to other brands. I have to say the a16 unlocked version definitely changed my mind. With the introduction of Android 16 beta and the operability of the a16 with all of the new software features. I will definitely be recommending
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on April 6, 2025
Posted by: BeautyNDaBeast4
[This review was collected as part of a promotion.] I use my samsung device for streaming. Has great features and audio. Takes great pictures. A really great camera.
Value
5
Response from Samsung USBy R&R, April 10, 2025
Hi BeautyNDaBeast4
Thank you for sharing your experience with the Galaxy A16 5G! We are thrilled you enjoy its impressive features, excellent audio quality, and outstanding camera capabilities. Whether you’re streaming your favorite content or capturing beautiful moments, this device is designed to provide a seamless and enjoyable experience. We are glad the Galaxy A16 5G meets your expectations and enhances your daily activities. Your feedback inspires us to continue bringing you incredible innovations. Thank you for your glowing review, and we appreciate you choosing Samsung!
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy A16 5G! We are thrilled you enjoy its impressive features, excellent audio quality, and outstanding camera capabilities. Whether you’re streaming your favorite content or capturing beautiful moments, this device is designed to provide a seamless and enjoyable experience. We are glad the Galaxy A16 5G meets your expectations and enhances your daily activities. Your feedback inspires us to continue bringing you incredible innovations. Thank you for your glowing review, and we appreciate you choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Worst thing I've ever owned
on October 16, 2025
Posted by: Never Again
This phone has never worked properly. I thought it was me, but it's the phone. I regret buying it. I've only had it for five months and it's worthless.
Response from Samsung USBy R&R, October 21, 2025
Good day to you!
Thank you for sharing your experience with your Galaxy A16 5G. We know it can be frustrating when your device is not working as expected. We need to gather more information to better understand your experience. Samsung products are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also offer the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and further support.
Additionally, for eligible devices, we offer the option to add extra coverage through Samsung Care+, which provides extended protection and additional support. Please reach out to our Samsung Support Team to discuss warranty options. We are here to help. Thank you for choosing Samsung.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Thank you for sharing your experience with your Galaxy A16 5G. We know it can be frustrating when your device is not working as expected. We need to gather more information to better understand your experience. Samsung products are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also offer the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and further support.
Additionally, for eligible devices, we offer the option to add extra coverage through Samsung Care+, which provides extended protection and additional support. Please reach out to our Samsung Support Team to discuss warranty options. We are here to help. Thank you for choosing Samsung.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features. Love the camera!
on February 22, 2025
Posted by: Skinny
[This review was collected as part of a promotion.] There are seamless actions across apps. This product is a must have! The camera and audio eraser is fantastic. I'm so amazed by this product and I'm happy that I chose this one.
I use my Samsung device's for streaming, gaming, work, social networking, school, events, scheduling, and so much more.
The features of my Samsung devices help me stay connected to my family, job, and school. Keeps me organized and on time for my events and appointments. Samsung is a positive impact in my daily routines.
I use my Samsung device's for streaming, gaming, work, social networking, school, events, scheduling, and so much more.
The features of my Samsung devices help me stay connected to my family, job, and school. Keeps me organized and on time for my events and appointments. Samsung is a positive impact in my daily routines.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Quality phone
on March 16, 2025
Posted by: Bama2025
[This review was collected as part of a promotion.] For price of phone can't beat the speed quality of phone and sound is OK. Only this I dislike is the screen cracked first day on me in my back pocket .
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very good quality for the price. Samsung is good..
on April 6, 2025
Posted by: Love2Samsung
[This review was collected as part of a promotion.] Overall the functions of the phone are very good in performance and speed. Good.
Value
5
Response from Samsung USBy R&R, April 15, 2025
Thanks for the shoutout, Love2samsung! We are so glad you are enjoying the smooth performance and speed of your Galaxy A16 5G. Ready to speed things up? Load games, browse the web, and download content with an awesomely fast 5G phone featuring a powerful octa-core processor, making it one of the top performers in the mobile space. It’s designed to deliver exactly that! It has reliable power, a 5000 mAh battery, and 25W Super-Fast Charging, all the right features to keep you connected and confident. We hope you have found your perfect Galaxy match with your Galaxy A16! Thank you for your wonderful feedback! Your support means a lot to us at Samsung!
-Ty
Samsung Support
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-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
The Best Choice Ive made in a Long Time
on August 24, 2025
Posted by: Mrb2066
[This review was collected as part of a promotion.] When I switched to the Samsung Galaxy A16 5G for both my job on the construction site and my daily routine, I found it's more than just a budget phone—it’s a reliable workhorse.
Overview & Key Specs
Display & Design: A 6.7″ Full HD+ Super AMOLED screen with a smooth 90 Hz refresh rate makes everything—plans, messages, entertainment—crisp and easy to read, even under the midday sun.
Performance: It runs on either Samsung’s Exynos 1330 or MediaTek Dimensity 6300 (region-dependent) with up to 8 GB of RAM—plenty for apps like plans, delivery tracking, weather, and call management.
Battery & Durability: The 5,000 mAh battery lasts all day with heavy use. The IP54 rating stands up to dust and splash—perfect for lumber dust and morning rain on site.
Camera & Extras: A reliable 50 MP main camera captures job progress, while 5 MP ultra-wide and 2 MP macro lenses help shoot materials or close-ups. Front-facing, the 13 MP selfie cam works great for video calls.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love it so far
on February 11, 2025
Posted by: Ohanaluv
[This review was collected as part of a promotion.] I do love how well it is put together and the design of the phone is, I just wish it had at least 6gb ram so it doesn't lag. I do understand 8gb ram is costly but 6gb would do enough good or if you could at least release an software to help phone use less ram by adding something so it doesn't make it lag or slow
Value
4
Written by a customer while visiting Samsung US