Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4 out of 5
4.4
(5,169 Reviews)
Open Ratings Snapshot
Rating breakdown 5,169 reviews
5 Stars
3,201
4 Stars
1,149
3 Stars
507
2 Stars
168
1 Star
144
70%of customers recommend this product. 
(
37 out of 53
)
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Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
5 out of 5
5
Christmas gift
on December 6, 2025
Posted by: Qballaz
[This review was collected as part of a promotion.] This was supposed to be a Christmas gift for my daughter. However her old phone not a Samsung device by the waythe battery had swelled up on it and j didn't want it to cause fire . So she got this as an early Christmas present. The app in the Samsung phone made the transmission so easy and simple . The phone works great and the display and speed of the phone was far better then I expected. Such a great option for entry level Samsung. Couldn't be happier with the purchase
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Slower phone.
on December 6, 2025
Posted by: LUNA65
[This review was collected as part of a promotion.] I am not a fan of this model. Fingerprint sensor not great at all. So much slower than my last Samsung phone which is older model.
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I've always loved Samsung products
on December 6, 2025
Posted by: Moose68
[This review was collected as part of a promotion.] I use my phone for everything. Samsung is one of the best products
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
The phone software is very confusing.
on December 6, 2025
Posted by: StStephen
[This review was collected as part of a promotion.] I don't like all of the new features and I have no interest in AI
Don't like the Google text features. This is the most horrible phone I have ever had.
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Remarkable Value
on December 6, 2025
Posted by: Tjack74
[This review was collected as part of a promotion.] The Galaxy A series phones are a remarkable value. The A 16 functions flawlessly as a phone and connects to WIFI effortlessly. I t is fast enough to run most applications, with the only exception being high end games. Samsung's Gemini AI Agent ( Galaxy AI ) runs very well on it and is a massive value adder. The screen and camera are very good although certainly not the equal of much more expensive models. Nonetheless, taking and viewing photos is quite enjoyable. I highly recommend the Galaxy A16 to anyone looking for high value for their money.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Its really heavy. Slow need reset often
on December 6, 2025
Posted by: Justmegigi
[This review was collected as part of a promotion.] I have not used the galaxy ai, phone runs to slow to ad any kind of apps. Phone gives me message of " UI system not responding do I want to wait. I end up having to restart phone.
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Terrific device
on December 6, 2025
Posted by: HatefulShade
[This review was collected as part of a promotion.] It awesome for all types of purposes and the galaxy Ai is unbelievably helpful
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
A16 Samsung
on December 6, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] My phone has been bought twice simply because I can't have nothing less than this phone programmed w galaxy AI
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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