Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,171 Reviews)
Rating breakdown 5,171 reviews
5 Stars
3,202
4 Stars
1,151
3 Stars
506
2 Stars
167
1 Star
145
69%of customers recommend this product.
(
38 out of
55)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
2
Great starter phone
on December 5, 2025
Posted by: Phone2go
[This review was collected as part of a promotion.] Great starter phone not good if you have lots of apps. Or use rideshare apps.
Value
2
Response from Samsung USBy R&R, December 9, 2025
Hey there Phone2go,
Thank you for sharing your experience with the Galaxy A16 5G. Its sleek design makes it a great choice for everyday essentials, providing reliable connectivity and the core Galaxy experience. Is your device acting glitchy or slow? Clear your device's memory to boost performance. Go to Settings, swipe to and tap Device care. Tap Memory, then tap Clean now to free up space by stopping background apps. If you'd like certain apps to continue running in the background, you can tap Excluded apps and add those apps to the list so they won't be closed when using this feature. Learn how to make the most of your device's multitasking features by checking out the online article linked below. We value your feedback on app performance as we keep improving how our devices balance power and versatility for all users. We appreciate your input and thank you for being a Samsung user.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A16 5G. Its sleek design makes it a great choice for everyday essentials, providing reliable connectivity and the core Galaxy experience. Is your device acting glitchy or slow? Clear your device's memory to boost performance. Go to Settings, swipe to and tap Device care. Tap Memory, then tap Clean now to free up space by stopping background apps. If you'd like certain apps to continue running in the background, you can tap Excluded apps and add those apps to the list so they won't be closed when using this feature. Learn how to make the most of your device's multitasking features by checking out the online article linked below. We value your feedback on app performance as we keep improving how our devices balance power and versatility for all users. We appreciate your input and thank you for being a Samsung user.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Thus product is a great quality device
on December 5, 2025
Posted by: GalaxyShopper
[This review was collected as part of a promotion.] This particular device is great quality! This product has some really great features, and also has the wonderful Galaxy AI feature! This device is durable, and dependable. It also is a great deal on the price of it! I highly recommend this device!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, my only issue is constant app updates
on December 5, 2025
Posted by: JajaAgaja
[This review was collected as part of a promotion.] I'm old school so I never use Galaxy AI, I just don't believe in having computers think for me.
I do enjoy my phone and use it for checking emails, searches and instructional videos from you tube. I'm not a game player or social media person, but it does fit and meet my needs on a daily basis.
I do enjoy my phone and use it for checking emails, searches and instructional videos from you tube. I'm not a game player or social media person, but it does fit and meet my needs on a daily basis.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use.
on December 5, 2025
Posted by: Busymom
[This review was collected as part of a promotion.] I use my Galaxy for for business and personal, playing a couple of games, taking pictures, looking up things and using galaxy AI. It takes great pictures and videos, has ok storage. I love the option to record phone calls as well. Will be upgrading for a new Galaxy when time is right.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
To slow and have to restarted 2-3 times a week.
on December 5, 2025
Posted by: Junn15
[This review was collected as part of a promotion.] I don't have any game o sae movies because its to slow.
Galaxy AI
Galaxy AI
Value
1
Response from Samsung USBy R&R, December 9, 2025
Hola Junn15,
Thank you for sharing your feedback on the Galaxy A16 5G’s performance. Designed for everyday reliability, the device leverages Galaxy AI to enhance key features and ensure smooth operation. The Quick optimization tool helps improve your device's performance by detecting apps that consume excessive battery, clearing unnecessary memory, deleting unneeded files, scanning for malware, and closing background apps. Optimizing your phone is simple: go to Settings, swipe to Device care, tap Optimize now, and then tap Done. For more tips on maintaining your device's performance, read the linked online article below. Your feedback is valuable in helping us enhance speed and responsiveness across the Galaxy series. We appreciate your input and thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback on the Galaxy A16 5G’s performance. Designed for everyday reliability, the device leverages Galaxy AI to enhance key features and ensure smooth operation. The Quick optimization tool helps improve your device's performance by detecting apps that consume excessive battery, clearing unnecessary memory, deleting unneeded files, scanning for malware, and closing background apps. Optimizing your phone is simple: go to Settings, swipe to Device care, tap Optimize now, and then tap Done. For more tips on maintaining your device's performance, read the linked online article below. Your feedback is valuable in helping us enhance speed and responsiveness across the Galaxy series. We appreciate your input and thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best phone
on December 5, 2025
Posted by: Douglas
[This review was collected as part of a promotion.] I have 2 A16 one is for work and the other is personal and they are the best
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is good for gaming
on December 5, 2025
Posted by: Fernandi183
[This review was collected as part of a promotion.] This phone is my favorite because is not expensive and is good for gaming
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera quality is good internet speed is fast
on December 5, 2025
Posted by: Kluv8311
[This review was collected as part of a promotion.] Great quality for streaming videos movies and games
Value
5
Written by a customer while visiting Samsung US