Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,171 Reviews)
Rating breakdown 5,171 reviews
5 Stars
3,202
4 Stars
1,151
3 Stars
506
2 Stars
167
1 Star
145
69%of customers recommend this product.
(
38 out of
55)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
5
Simple but reliable
on December 5, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I enjoy how easy it is to navigate from the apps to the Internet on this phone. My phone isy life but I still need everything to be simple and sleek so this phone works perfectly for my life especially with Google Gemini
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My go to phone
on December 5, 2025
Posted by: telemagenta
[This review was collected as part of a promotion.] I like the phone because it's affordable and reliable, and it lets me use all the features of my Samsung account. I am looking forward to upgrading using Galaxy AI. I love Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great quality speaker,camera , for streaming
on December 5, 2025
Posted by: Hil7474
[This review was collected as part of a promotion.] Galaxy ai is very helpful when needing to look things up in a hurry.Get accurate information, or just needed help organizing or get the latest weather information, been very helpful. Help me create a business on etsy it has been successful so very much. I recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Reliable and can take a bounce
on December 5, 2025
Posted by: Atlasworld
[This review was collected as part of a promotion.] The Galaxy A16 performs well for everyday tasks like calling, texting, browsing, and streaming. The display is clear and bright, and the phone feels solid in the hand. battery life easily lasts through the day with normal use. The Galaxy AI features add helpful smart tools that make daily use more convenient. it is a dependable phone for anyone who wants simple and smooth
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Had better
on December 5, 2025
Posted by: Hettie2888
[This review was collected as part of a promotion.] This has got to be one of the slowest most lagging Samsung I've ever had. I cannot stand it and if I had the funds to do so I would have just gotten my screen on my moto razor fixed.
The ai is awesome. The phone itself not so much.
Value
1
Response from Samsung USBy R&R, December 9, 2025
Howdy Hettie2888,
We appreciate your feedback on the Galaxy A16 5G. This model was designed to deliver essential Galaxy performance and 5G connectivity in a reliable everyday design. Is your device acting glitchy or slow? Free up your device's memory to boost its performance. Go to Settings, swipe to and tap Device care. Tap Memory, then tap Clean now to clear memory by stopping background apps. If you'd like to keep certain apps running in the background, you can tap Excluded apps and add your preferred apps to prevent them from closing when you use this feature. A more thorough way to clean the phone's memory is to reboot it occasionally. You can restart the phone anytime by swiping down from the top of the screen with two fingers to open the Quick settings panel, then tapping the Power icon. Tap Restart, then tap Restart again. You may need to enter your PIN or password once the reboot completes. For more information, check out the article linked below. Your note about performance provides valuable insight as Galaxy AI continues to improve the overall experience and efficiency of our devices. We appreciate your input and thank you for being a Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We appreciate your feedback on the Galaxy A16 5G. This model was designed to deliver essential Galaxy performance and 5G connectivity in a reliable everyday design. Is your device acting glitchy or slow? Free up your device's memory to boost its performance. Go to Settings, swipe to and tap Device care. Tap Memory, then tap Clean now to clear memory by stopping background apps. If you'd like to keep certain apps running in the background, you can tap Excluded apps and add your preferred apps to prevent them from closing when you use this feature. A more thorough way to clean the phone's memory is to reboot it occasionally. You can restart the phone anytime by swiping down from the top of the screen with two fingers to open the Quick settings panel, then tapping the Power icon. Tap Restart, then tap Restart again. You may need to enter your PIN or password once the reboot completes. For more information, check out the article linked below. Your note about performance provides valuable insight as Galaxy AI continues to improve the overall experience and efficiency of our devices. We appreciate your input and thank you for being a Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great performance and speed.
on December 5, 2025
Posted by: Trekkieben2007
[This review was collected as part of a promotion.] This phone has great performance and speed for everything I need to do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's good, but not great
on December 5, 2025
Posted by: Khameleon85
[This review was collected as part of a promotion.] It's a decent phone, but it lacks certain features the galaxy s series has. The screen could have better resolution and overall faster processing. great choice for people on a budget without sacrificing Quality
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love Samsung phones, the only phone brand I have t
on December 5, 2025
Posted by: Famiglia3
[This review was collected as part of a promotion.] I love my Samsung phone, it delivered everything I need in a phone, never has let me down whether it's taking pictures or playing games, reminding me of appointments, Samsung has never let me down.Due for a new phone, waiting til after Christmas and you can bet it's going to be another Samsung. Whenever anyone asks which brand I would choose I always answer Samsung hands down, you won't be disappointed
Value
5
Written by a customer while visiting Samsung US