Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,205
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
5
This product has great features
on February 25, 2025
Posted by: Family1st49
[This review was collected as part of a promotion.] Moving from app to app is fast and detailed. I love the new wallpapers and themes that wasn't available before on my A15 model. I enjoy the big screen. The weight and size is just right for streaming movies and playing games. I recommend this model to anyone who loves movies and games.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the camera
on February 25, 2025
Posted by: ButtahPecan76
[This review was collected as part of a promotion.] All my pictures look great! I love the camera. They look like they were professionally done
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
No screen record option
on February 25, 2025
Posted by: Spencer
[This review was collected as part of a promotion.] Slow, and also it needs a screen record option, if you are reading this I am poor definitely
Value
2
Response from Samsung USBy R&R, February 28, 2025
Greetings Spencer,
Thank you for sharing your thoughts on your Galaxy A16 5G. As a reliable mobile option, you will experience a smooth performance and cool new features on your phone. While screen recording is unavailable on your model at this time, Samsung continues to enhance its software with each new update. Your device has been packed with so much, including a fantastic camera. You can learn more about everything you can do with your device’s camera in the article below. We thank you for reaching out. Thank you for being a part of the winning Samsung team! -Ty
Use features in the Camera app on your Galaxy A16 5G
https://www.samsung.com/us/support/answer/ANS10004543/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Thank you for sharing your thoughts on your Galaxy A16 5G. As a reliable mobile option, you will experience a smooth performance and cool new features on your phone. While screen recording is unavailable on your model at this time, Samsung continues to enhance its software with each new update. Your device has been packed with so much, including a fantastic camera. You can learn more about everything you can do with your device’s camera in the article below. We thank you for reaching out. Thank you for being a part of the winning Samsung team! -Ty
Use features in the Camera app on your Galaxy A16 5G
https://www.samsung.com/us/support/answer/ANS10004543/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Slow and unresponsive
on February 25, 2025
Posted by: Broncojoe
[This review was collected as part of a promotion.] This phone is okay for a lower class phone. It does have a lot of features. It is just so slow and unresponsive at times. If I could return it I would unfortunately I'm stuck with it.
Value
2
Response from Samsung USBy R&R, February 28, 2025
How’s it going Broncojoe,
Thank you for sharing your thoughts about the Galaxy A16 5G. This phone offers a great balance of functionality and convenience, packed with all the essentials you need to handle daily tasks and stay connected with loved ones. With 5G connectivity, you can enjoy a reliable connection for phone calls, text messages, and streaming your favorite shows. The Galaxy A16 5G comes with exclusive features and services that aren't available on non-Samsung phones, providing you with a complete Galaxy experience. More information about the exciting things you can do with your phone will be linked below. We appreciate your feedback, and your support means a lot to us at Samsung! -Ty
Samsung features available on the Galaxy A16 5G
https://www.samsung.com/us/support/answer/ANS10004655/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts about the Galaxy A16 5G. This phone offers a great balance of functionality and convenience, packed with all the essentials you need to handle daily tasks and stay connected with loved ones. With 5G connectivity, you can enjoy a reliable connection for phone calls, text messages, and streaming your favorite shows. The Galaxy A16 5G comes with exclusive features and services that aren't available on non-Samsung phones, providing you with a complete Galaxy experience. More information about the exciting things you can do with your phone will be linked below. We appreciate your feedback, and your support means a lot to us at Samsung! -Ty
Samsung features available on the Galaxy A16 5G
https://www.samsung.com/us/support/answer/ANS10004655/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
It's a great phone
on February 25, 2025
Posted by: Cheko559
[This review was collected as part of a promotion.] I'm enjoying my new phone especially with the Gemini option an also how it has all I need an its much easier to use than the other phone I had. Over all it's a great phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing watch
on February 25, 2025
Posted by: Mommy666
[This review was collected as part of a promotion.] I absolutely LOVE This watch, if I could give 10 stars I would, the battery life is amazing, it charges so quickly. There are TONS of features i havent explored yet but i Definitely recommend this to anyone who needs a good watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It has great battery
on February 25, 2025
Posted by: Milf666
[This review was collected as part of a promotion.] I like this phone to an extent. It gets really really lagging at times and it's frustrating, very annoying to be honest, overall good battery it will last me all day long even when I'm on it constantly. Good size phone, I have big hands so it's really nice to have.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Good midrange device
on February 25, 2025
Posted by: DVSNF504
[This review was collected as part of a promotion.] Alright, so I've been using the Samsung Galaxy A16 5G for a bit now, and... it's fine. Just fine. Look, I wasn't expecting a flagship experience, and I didn't get one, so in that sense, expectations were met.
Let's start with the "semi-pleased" bits. The 5G connectivity is definitely a plus. When it works, it's snappy. Browsing and streaming are smooth enough. The battery life is also surprisingly decent. I can easily get through a full day, and sometimes even a day and a half, on a single charge. That's a definite win.
The screen is... adequate. It's a large display, which is nice for watching videos, but the resolution isn't the sharpest, and the colors are a bit muted. It's not terrible, but it's not going to wow anyone.
Now, the "meh" parts. The camera is where things get a bit underwhelming. It's functional, and you can get some decent shots in good lighting, but the low-light performance is pretty poor. The processing is also a bit sluggish, so taking quick photos can be a challenge.
The performance is also just... okay. It handles basic tasks without much issue, but it struggles with more demanding apps and games. There's noticeable lag and stuttering at times, which can be frustrating.
The design is pretty basic. It's a plastic phone, and it feels like a plastic phone. It's not ugly, but it's not particularly stylish either.
Overall, the Galaxy A16 5G is a budget-friendly phone that delivers on the basics if you're looking for a phone that can handle everyday tasks.
Let's start with the "semi-pleased" bits. The 5G connectivity is definitely a plus. When it works, it's snappy. Browsing and streaming are smooth enough. The battery life is also surprisingly decent. I can easily get through a full day, and sometimes even a day and a half, on a single charge. That's a definite win.
The screen is... adequate. It's a large display, which is nice for watching videos, but the resolution isn't the sharpest, and the colors are a bit muted. It's not terrible, but it's not going to wow anyone.
Now, the "meh" parts. The camera is where things get a bit underwhelming. It's functional, and you can get some decent shots in good lighting, but the low-light performance is pretty poor. The processing is also a bit sluggish, so taking quick photos can be a challenge.
The performance is also just... okay. It handles basic tasks without much issue, but it struggles with more demanding apps and games. There's noticeable lag and stuttering at times, which can be frustrating.
The design is pretty basic. It's a plastic phone, and it feels like a plastic phone. It's not ugly, but it's not particularly stylish either.
Overall, the Galaxy A16 5G is a budget-friendly phone that delivers on the basics if you're looking for a phone that can handle everyday tasks.
Value
3
Response from Samsung USBy R&R, February 28, 2025
Hello DVSNF504,
Thank you for sharing your experience with the Galaxy A16 5G. It’s great to hear that you are enjoying the reliability of the 5G connectivity, easy browsing, and longer-lasting battery; they are definitely key features designed to keep you connected throughout the day. The larger, more vibrant display and enhanced camera make it a solid choice for everyday use. We appreciate your insight on your device’s performance. Here at Samsung, we are constantly looking to improve on how we can make our devices more functional for our users. We design every device with our customers in mind. We thank you for taking the time to share your detailed thoughts. We are so happy to have you as a part of the team. Thank you for choosing Samsung! -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Thank you for sharing your experience with the Galaxy A16 5G. It’s great to hear that you are enjoying the reliability of the 5G connectivity, easy browsing, and longer-lasting battery; they are definitely key features designed to keep you connected throughout the day. The larger, more vibrant display and enhanced camera make it a solid choice for everyday use. We appreciate your insight on your device’s performance. Here at Samsung, we are constantly looking to improve on how we can make our devices more functional for our users. We design every device with our customers in mind. We thank you for taking the time to share your detailed thoughts. We are so happy to have you as a part of the team. Thank you for choosing Samsung! -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US