Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,171 Reviews)
Rating breakdown 5,171 reviews
5 Stars
3,202
4 Stars
1,151
3 Stars
506
2 Stars
167
1 Star
145
69%of customers recommend this product.
(
38 out of
55)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
4
This is a good phone for basic use.
on December 5, 2025
Posted by: Thehax
[This review was collected as part of a promotion.] I dont use galaxy AI too often, but when I do it is exceptional and works extremely quickly.
This phone is one of the best phones I've ever had.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Not a flagship phone but it feels like one
on December 5, 2025
Posted by: The1Crown
[This review was collected as part of a promotion.] I hadn't used AI much before this phone and it's been awhile since I've upgraded and only used the S line before. This is a great value for the price above and beyond and the Galaxy AI feels better than those clunky responses you get in a browser. I've decided to buy one for my wife too. Samsung Health has been a corner stone app to make sure I'm staying active every day and the OneUI widgets make it easy to see at a glance.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Best A series phone I have
on December 5, 2025
Posted by: Senor14
[This review was collected as part of a promotion.] I love how good the camera is for being a Samsung A series phone and it having nfc and that it's way faster than my last phone even with the oneui 7 update it got even faster and smoother
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Work like and very expensive phone
on December 5, 2025
Posted by: Moodygirl
[This review was collected as part of a promotion.] My phone is so cool. Just is the most neat thing never s rop calls
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on December 5, 2025
Posted by: MOAlatfi
[This review was collected as part of a promotion.] Good phone to use . I like it and great price.
Highly recommend
Highly recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It is an overall good phone
on December 5, 2025
Posted by: Cassandra1008
[This review was collected as part of a promotion.] My phone streams well, I use the ai it's good too. I don't have any complaints about the phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Awesomeness
on December 5, 2025
Posted by: Oredroc
[This review was collected as part of a promotion.] I do have to say...The galaxy AI is off the chain love it sooo!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed
on December 5, 2025
Posted by: Reenie
[This review was collected as part of a promotion.] I bought this phone to improve the function of my glucose monitor app. It hasn't helped at all. I'm rebooting the phone daily - sometimes several times a day.
My Galaxy watch can't seem to stay connected even if there glucose monitor app doesn't require a reboot.
NOT happy.
Value
3
Response from Samsung USBy R&R, December 9, 2025
Hi Reenie,
Thanks for sharing your experience with the Galaxy A16 5G. We know how crucial reliable connectivity is for keeping apps and accessories synchronized. The A16’s 5G and One UI ecosystem are designed to ensure seamless compatibility. If you can’t connect a Bluetooth accessory to your phone or tablet, carefully following the connection steps can help resolve the concern. Try resetting your Bluetooth settings by tapping Reset Wi-Fi and Bluetooth settings, then choose Reset settings. You might need to enter your security credentials and confirm with Reset to finish. Note that resetting network settings will delete all Wi-Fi networks and reset mobile data configurations, so you’ll need to reconnect to saved networks. Additionally, update your accessory’s firmware or drivers, especially for devices like car stereos or multimedia receivers, which are often overlooked. Check with the manufacturer for updates. For more tips on maintaining your device’s connection, see the linked online article below. Your feedback is valuable in helping us improve the reliability and compatibility of Samsung devices.
Bluetooth device won't reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thanks for sharing your experience with the Galaxy A16 5G. We know how crucial reliable connectivity is for keeping apps and accessories synchronized. The A16’s 5G and One UI ecosystem are designed to ensure seamless compatibility. If you can’t connect a Bluetooth accessory to your phone or tablet, carefully following the connection steps can help resolve the concern. Try resetting your Bluetooth settings by tapping Reset Wi-Fi and Bluetooth settings, then choose Reset settings. You might need to enter your security credentials and confirm with Reset to finish. Note that resetting network settings will delete all Wi-Fi networks and reset mobile data configurations, so you’ll need to reconnect to saved networks. Additionally, update your accessory’s firmware or drivers, especially for devices like car stereos or multimedia receivers, which are often overlooked. Check with the manufacturer for updates. For more tips on maintaining your device’s connection, see the linked online article below. Your feedback is valuable in helping us improve the reliability and compatibility of Samsung devices.
Bluetooth device won't reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US