Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,171 Reviews)
Rating breakdown 5,171 reviews
5 Stars
3,202
4 Stars
1,151
3 Stars
506
2 Stars
167
1 Star
145
69%of customers recommend this product.
(
38 out of
55)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
5
Awesome Phone Glad I Bought it
on December 5, 2025
Posted by: Stephgg76
[This review was collected as part of a promotion.] I got this phone recently and so glad I did it was worth every penny it has great features and the quality of pictures is remarkable i find new things I didn't know about the phone before I bought it and I enjoy the AI features Gemini etc .I like to discover new things in technology these days and this phone has many things you want in a galaxy I highly recommend this to anyone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall great.
on December 5, 2025
Posted by: Wigg59
[This review was collected as part of a promotion.] I use my device for gaming and to socialize. It has done everything I have needed it for. Great speed and features. Love the AI. I give it four stars. Only reason for not the full 5 is UI keeps saying not responding sometimes. Samsung Galaxy phones are the only choice for me.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It functions well as a phone.
on December 5, 2025
Posted by: Jackel
[This review was collected as part of a promotion.] It's reliable and hasn't broke yet. The Ai is easy to use, too. Plays my music loud and it runs games smoothly as well.
Value
5
Response from Samsung USBy R&R, December 5, 2025
Howdy Jackel,
Thank you for taking the time to leave a review. Your Galaxy A16 5G was built to keep up with your lifestyle, from gaming to music. Its streamlined One UI design and smart features support deliver reliable performance and entertainment for a smooth experience. We’re glad to hear it continues to perform as expected. Thank you for being part of the Samsung family and for sharing your experience.
Ty
Samsung Support
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Samsung Community
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Thank you for taking the time to leave a review. Your Galaxy A16 5G was built to keep up with your lifestyle, from gaming to music. Its streamlined One UI design and smart features support deliver reliable performance and entertainment for a smooth experience. We’re glad to hear it continues to perform as expected. Thank you for being part of the Samsung family and for sharing your experience.
Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
3
It's just way to slow not satisfied
on December 5, 2025
Posted by: Solo23
[This review was collected as part of a promotion.] Not good for streaming, social media, music... And I really believe I'm not paying for my moneys worth
Value
3
Response from Samsung USBy R&R, December 9, 2025
Hello Solo23,
Your experience with the Galaxy A16 5G provides helpful insight into how users engage with entertainment and social platforms. This model was designed to deliver reliable 5G connectivity and efficient performance for daily apps. The Quick optimization feature enhances your device's performance by identifying apps that consume excessive battery power. It also clears unnecessary items from memory, deletes unwanted files, scans for malware, and closes background apps. Optimizing your phone is quick and easy. From Settings, swipe to and tap Device care. Tap Optimize now, then tap Done. You can learn more about keeping your device running smoothly by checking out the online article linked below. Your feedback helps us improve the media experience across Galaxy devices. Thank you for your review and for being part of the Samsung family.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Your experience with the Galaxy A16 5G provides helpful insight into how users engage with entertainment and social platforms. This model was designed to deliver reliable 5G connectivity and efficient performance for daily apps. The Quick optimization feature enhances your device's performance by identifying apps that consume excessive battery power. It also clears unnecessary items from memory, deletes unwanted files, scans for malware, and closes background apps. Optimizing your phone is quick and easy. From Settings, swipe to and tap Device care. Tap Optimize now, then tap Done. You can learn more about keeping your device running smoothly by checking out the online article linked below. Your feedback helps us improve the media experience across Galaxy devices. Thank you for your review and for being part of the Samsung family.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This is a great phone
on December 5, 2025
Posted by: Drewska
[This review was collected as part of a promotion.] This phone is one of the easiest phone I've ever had it just makes my life better. And the A.I. assistant is a god sent. Thank you.
Value
4
Response from Samsung USBy R&R, December 5, 2025
Hey Drewska,
We’re excited that your Galaxy A16 5G makes everyday life easier. Designed for reliability and speed, it combines intuitive design with smart features that help you stay organized and productive. It’s wonderful to see the Galaxy experience continue to bring simplicity and value to your daily routine. Thank you for your feedback and for choosing Samsung.
Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We’re excited that your Galaxy A16 5G makes everyday life easier. Designed for reliability and speed, it combines intuitive design with smart features that help you stay organized and productive. It’s wonderful to see the Galaxy experience continue to bring simplicity and value to your daily routine. Thank you for your feedback and for choosing Samsung.
Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
It is easy to navigate around it's very slimline
on December 5, 2025
Posted by: 011673
[This review was collected as part of a promotion.] I use for calls texting social media video calls and some games
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Phone is slow.
on December 5, 2025
Posted by: Kidroq
[This review was collected as part of a promotion.] Galaxy AI works well with information about my searching.
Gives me a chance to check different websites.
Scrolling Facebook and Instagram is a plus.
Opening up Apps I've downloaded is slow.
Gives me a chance to check different websites.
Scrolling Facebook and Instagram is a plus.
Opening up Apps I've downloaded is slow.
Value
3
Response from Samsung USBy R&R, December 9, 2025
Hey there Kidroq,
We’re happy to hear you enjoy using Galaxy AI on your Galaxy A16 5G. Your comments about app responsiveness and speed help us make future updates better. The Galaxy A16 5G is built to provide dependable connectivity and smart features. To keep your device performing well, use the Device care feature, which gives you an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for improved performance. The Quick optimization option detects apps that drain battery, clears unnecessary files, memory, and malware, and closes background apps. It’s a quick and simple process: go to Settings, swipe to and select “Device care,” then tap “Optimize now,” and finally “Done.” For more tips on maintaining your device, see the online article linked below. Your feedback helps us enhance your everyday experience. Thank you for sharing and for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We’re happy to hear you enjoy using Galaxy AI on your Galaxy A16 5G. Your comments about app responsiveness and speed help us make future updates better. The Galaxy A16 5G is built to provide dependable connectivity and smart features. To keep your device performing well, use the Device care feature, which gives you an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for improved performance. The Quick optimization option detects apps that drain battery, clears unnecessary files, memory, and malware, and closes background apps. It’s a quick and simple process: go to Settings, swipe to and select “Device care,” then tap “Optimize now,” and finally “Done.” For more tips on maintaining your device, see the online article linked below. Your feedback helps us enhance your everyday experience. Thank you for sharing and for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is fast working. Easy to use.
on December 5, 2025
Posted by: Momof4
[This review was collected as part of a promotion.] I myself love to game on my phones. This phone is pretty great it doesn't slow down. Great picture. Download speed is pretty fast,I would recommend to a 10 with this device on scale of 1 to 10. Takes pretty good pictures as well. Great for traveling or family time.
Value
5
Written by a customer while visiting Samsung US