Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,170 Reviews)
Rating breakdown 5,170 reviews
5 Stars
3,202
4 Stars
1,151
3 Stars
506
2 Stars
167
1 Star
144
69%of customers recommend this product.
(
38 out of
55)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
4
This phone has so many options that are great.love
on December 5, 2025
Posted by: Honey21
[This review was collected as part of a promotion.] Gave the AI a try love it. I use my device for games,calls,emails an to take photos of family. Great phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone. There's clear talk easy texting
on December 5, 2025
Posted by: Funtoplay
[This review was collected as part of a promotion.] I game on my phone with ease. I can see the screen clearly and even have increase the font size to make it better for texting.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy A16 phone
on December 5, 2025
Posted by: Shaboog
[This review was collected as part of a promotion.] Galaxy AI is great. The only things I don't like is to much ads on messages app and i don't like the video calls
Value
3
Response from Samsung USBy R&R, December 8, 2025
Hey there Shaboog,
Thanks for reaching out and sharing your experience with your Galaxy A16 5G! We’re glad you’re enjoying Galaxy AI; it’s always rewarding to explore. About the messaging app, receiving ads isn't normal but depends on the app in use. If needed, contact our Samsung Support Team to help find the source of these ads. You might want to set some restrictions, which is perfectly fine. Your Galaxy A16 5G ensures you stay connected in your preferred way, even if not via video calls. We appreciate your time and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thanks for reaching out and sharing your experience with your Galaxy A16 5G! We’re glad you’re enjoying Galaxy AI; it’s always rewarding to explore. About the messaging app, receiving ads isn't normal but depends on the app in use. If needed, contact our Samsung Support Team to help find the source of these ads. You might want to set some restrictions, which is perfectly fine. Your Galaxy A16 5G ensures you stay connected in your preferred way, even if not via video calls. We appreciate your time and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A16
on December 5, 2025
Posted by: KCtheWolf
[This review was collected as part of a promotion.] I always have alot of trouble holding onto things and every phone I've had prior to the A16 I'd barely drop and the screen would be all cracked and the rest of it busted. But with my A16, it seems to be wayyy more durable. Not even a scratch on it. I love this phone! Plus it's a great price, not too expensive! I love talking to Google Ai. It's astounding how much knowledge Ai has about literally every thing! I'm sticking with Android phones, tablets, and every thing else for Life!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Value to money
on December 5, 2025
Posted by: Mosi111
[This review was collected as part of a promotion.] This device is mid range one of the best available device in market. I generally depend on this device for my daily activities related tk work and entertainment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my A16
on December 5, 2025
Posted by: Cjudge
[This review was collected as part of a promotion.] I use my phone for EVERYTHING since I don't have a computer. I go on social media, listen to music, research, chat with a couple different AI'S. TAKE PICTURES etc.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great technology, camera,& batter
on December 5, 2025
Posted by: Bking89
[This review was collected as part of a promotion.] I use my galaxy A15 to stream new movies and new music
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great fir everyday use
on December 5, 2025
Posted by: Ratatat17
[This review was collected as part of a promotion.] This phone is absolutely amazing for its price and features. I mainly use it for school notes and personal notes. I would recommend it to anyone who is looking for an affordable phone for school/work. Especially with its Galaxy AI feature. It helps me summarize my notes mainly on my piano notes and some school work notes. I occasionally use it to play some games, it's not the best, but it's still good enough to play casually. Great phone overall, would recommend to most people depending on their preferences in a phone.
Value
3
Response from Samsung USBy R&R, December 8, 2025
Hello there Ratatat17,
We’re happy to hear your Galaxy A16 5G supports your school, work, and creativity so well. Galaxy AI makes organizing notes and multitasking easy, and it’s great to know it fits smoothly into your daily routine. Your review clearly highlights what makes this device such a dependable companion for school and work. Thank you for choosing Galaxy and sharing your experience.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We’re happy to hear your Galaxy A16 5G supports your school, work, and creativity so well. Galaxy AI makes organizing notes and multitasking easy, and it’s great to know it fits smoothly into your daily routine. Your review clearly highlights what makes this device such a dependable companion for school and work. Thank you for choosing Galaxy and sharing your experience.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US