Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,185 Reviews)
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
4
I love how this phone works
on December 5, 2025
Posted by: Voncraig
[This review was collected as part of a promotion.] Ai is very precise i love how loud the speaker is
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Product has great features and reliable
on December 5, 2025
Posted by: Mrskirby23
[This review was collected as part of a promotion.] Galaxy AI is very helpful for me and this device is reliable and pretty fast. I use it for multiple things like work and work apps for meetings on zoom platform. For everyday communication. I wouldnt trade for another brand ever. Samsung has my heart.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A16
on December 5, 2025
Posted by: Flutterbyeangell
[This review was collected as part of a promotion.] I absolutely love my Samsung Galaxy A16!! The galaxy ai is amazing, great phone for any samsung lover. I actually just bought a samsung galaxy 7 watch, also has the galaxy ai. And I love that too!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone has been amazing to use.
on December 5, 2025
Posted by: AndroidUser268
[This review was collected as part of a promotion.] I use my phone to watch videos and listen to music. It has been great since I brought it. Definitely will tell people that it is worth the price.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on December 5, 2025
Posted by: Becky87
[This review was collected as part of a promotion.] I have always used moto however this phone is absolutely incredible for all need that I utilize it for from office to social media and gaming would highly recommend giving a chance
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy Phone
on December 5, 2025
Posted by: Babygirllove
[This review was collected as part of a promotion.] It keeps shutting off and I have to keep charging it and it keeps sending people to voice mail and when I'm on the phone it shuts off and it doesn't hold memory etc
Value
3
Response from Samsung USBy R&R, December 8, 2025
Hey Babygirllove,
Thank you for your honest review of your Galaxy A16 5G experience. This device is designed for dependable daily use and seamless connectivity. Your feedback on battery life and call quality helps us improve so all Galaxy users can enjoy consistent performance. It seems your phone could benefit from a Quick Optimization, which boosts performance by identifying power-draining apps, clearing unnecessary files, removing junk, scanning for malware, and closing background processes. Performing this is quick and easy: go to Settings, swipe to and select "Device care," tap "Optimize now," and then tap "Done." To learn more about Device Care benefits, check the link below. We appreciate your feedback and thank you for being part of the Samsung family.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your honest review of your Galaxy A16 5G experience. This device is designed for dependable daily use and seamless connectivity. Your feedback on battery life and call quality helps us improve so all Galaxy users can enjoy consistent performance. It seems your phone could benefit from a Quick Optimization, which boosts performance by identifying power-draining apps, clearing unnecessary files, removing junk, scanning for malware, and closing background processes. Performing this is quick and easy: go to Settings, swipe to and select "Device care," tap "Optimize now," and then tap "Done." To learn more about Device Care benefits, check the link below. We appreciate your feedback and thank you for being part of the Samsung family.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is easy to handle and love the size
on December 5, 2025
Posted by: Lovelyiris
[This review was collected as part of a promotion.] Use it to keep contact with my love ones. I handle my payment, doctor appointments and purchases in accurate manner. This also give me the chance to read books and check internet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has great features.
on December 5, 2025
Posted by: BakersLife
[This review was collected as part of a promotion.] I'm a baker and I absolutely love the camera features. They make my product shoot look very professional.
Value
4
Written by a customer while visiting Samsung US